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Anonymous
July 28, 2016
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Reporting API Unable to download report error

  • July 28, 2016
  • 1 reply
  • 710 views

Hey,

Iam using the reporting API for sitecatalyst. Since the 21th of june we get an error when I try to download a report I get the following message :

Unable to complete report at this time. Please try again later

And the URL https://marketing.adobe.com/developer/en_US/documentation/analytics-reporting-1-4/errors doesn't contain any useful information on how to solve this problem.

Does someone know what is going on? and how to solve this. Before the 21th everything is going fine. What happened?

Thanks in advance

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Best answer by Gigazelle

Hi Erwin,

I'm not sure this is something we can troubleshoot from the community end based on the information provided. If your're still getting the error, I'd recommend filing a ticket with customer care. Be sure to include the exact API request in the incident so the agent can properly address the issue.

1 reply

Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
August 26, 2016

Hi Erwin,

I'm not sure this is something we can troubleshoot from the community end based on the information provided. If your're still getting the error, I'd recommend filing a ticket with customer care. Be sure to include the exact API request in the incident so the agent can properly address the issue.

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