postman authentication got failed with error 'Error: getaddrinfo ENOTFOUND'.



When trying to request Token for OAuth in Postman got this error = 'Error: getaddrinfo ENOTFOUND'. Any idea how to resolve this error.

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Answers (1)




Hi there,

This error seems to be coming due to the client ID and credentials placed while retrieving the access token. You need to make sure of the below settings:

  • Go to Postman (preferably the latest version).
  • Under "Authorization" tab, select "OAuth 2.0" as the "Type". Click on "Get New Access Token".
  • Token Name: Enter any name
  • Grant Type: Authorization Code
  • Callback URL:
  • Auth URL:
  • Access Token URL:
  • Client ID: Enter the Client ID captured from Adobe I/O integration details
  • Client Secret: Enter the Client Secret captured from Adobe I/O integration details
  • Scope: openid AdobeID read_organizations additional_info.projectedProductContext additional_info.job_function
  • State: can be left blank; it's optional
  • Client Authentication: Send client credentials in body
  • Click "Request Token". Experience Cloud login prompt will appear. Sign in using Adobe ID/Federated ID (the sign-in method should be identical to the one used to sign into Adobe I/O).
  • After successful sign-in, Access Token will be generated and appear in the pop-up window. Scroll down to the bottom of the page and click "Use Token".

If you still face errors, feel free to get in touch with the client care team(