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SOLVED

Not able to find newly created report suite

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Employee

Hi Team,

 

I created two new report suites with future go live date(next day). I also got the confirmation that the report suit has been successfully created but i am not able to find those in my list.

If i try to create a new one with same name, error says that the suite already exists.

How to find the created suites?

 

Thanks

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1 Accepted Solution

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Correct answer by
Community Advisor

Hi @tarushar 

guess the first thing would be to check whether your account had actually access to these RSIDs, since unfortunately Adobe's right management system is so crazy fine granular that it could happen that even though you have the right to create an RSID, does not automatically grant you the right to see it.

i would go to the admin of your choice and check with him whether he can see the new RSIDs.

And in the admin section, check that that either all report suites are automatically added or at least add the new ones

Cheers from Switzerland!

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4 Replies

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Correct answer by
Community Advisor

Hi @tarushar 

guess the first thing would be to check whether your account had actually access to these RSIDs, since unfortunately Adobe's right management system is so crazy fine granular that it could happen that even though you have the right to create an RSID, does not automatically grant you the right to see it.

i would go to the admin of your choice and check with him whether he can see the new RSIDs.

And in the admin section, check that that either all report suites are automatically added or at least add the new ones

Cheers from Switzerland!

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Employee

Hi @bjoern__koth ,

 

Thanks for the prompt reply. 

Sure i will check with my admin, it should be the case else i would have seen the created suites.

 

Thanks

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Community Advisor

Hi @tarushar 

were you able to resolve this?

Cheers from Switzerland!

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Employee

Hi @bjoern__koth 

 

Not yet, as the point of contact who can give me the permission is not available in this week. I may get the permission next week. Will update in that case.

 

Thanks