Lost Chat feature from Customer Care option

[NXPBA]

I used to use the Chat feature to have a quick discuss with Adobe Support team. My favorite feature!

Today, I found that I no longer have that feature. Does anybody know if Chat with Adobe Support Team is still available? if so, how can I get it back?

Thanks so much in advance!

[Ishan_Sinha_ · Accepted solution]

Hi @NXPBA ,

There's an ongoing issue pertaining to the access with the Customer Care portal from the Analytics UI and the Engineering Team is looking into it. You may want to raise a ticket with Adobe Client Care for further tracking and progress.

Thank you!

[NXPBA]

thank you for the info @Ishan_Sinha_!

[Ishan_Sinha_]

No problem!