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SOLVED

Getting Profile is not valid error when using API 2.0

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Level 2

Hi All,

I'm trying to integrate adobe analytics 2.0. I have successfully got my access token and globalCompanyId according to this document:

Documentation .

However, whatever codes I use to get access to the report suite (https://analytics.adobe.io/api/XXXXX/users/me && https://analytics.adobe.io/api/XXXXX/reports ), it keeps return:

{

    "error_code": "403025",

    "message": "Profile is not valid"

}

I have admin accessibility of our adobe analytics account and there are available data inside the report suite.

Is there anything I need to do to enable the profile? Or any suggestion?

Thanks a lot.

1 Accepted Solution

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Correct answer by
Level 2

I found the problem: I created the Documentation under the wrong company. However the problem is that I do not have right to create one under the correct company.

View solution in original post

0 Replies

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Employee Advisor

If you are a System Admin in the Experience Cloud and using an Adobe ID + the global company ID is correct, there shouldn't be any further issues.

If you feel the above details are correct, please reach out to Client Care using clientcare@adobe.com (or through a supported user) and we will be happy to look into it for you and assist.

Thanks!

Avatar

Correct answer by
Level 2

I found the problem: I created the Documentation under the wrong company. However the problem is that I do not have right to create one under the correct company.