We have an Error in the report. We can not see any data. Error Code 4cfc9835-bc6d-4218-bd32-434b05e26c37
Solved! Go to Solution.
Hi @carstenr5279335 ,
I have checked the error logs & found that in this scenario the error happening due to an invalid date format. Below is the error description which I have received in the logs.
errorCode=invalid_parameters errorDescription=Date range format expected as yyyy-MM-dd'T'HH:mm:ss/yyyy-MM-dd'T'hh:MM:ss
Please make sure that you are using date in the correct format.
Hope this helps.
Regards,
Abhinav
Hi Please make sure that your browser settings are not blocking 3rd Party Cookies.
The error usually occurs when you try to open Analytics in a Private window.
If the error continues please try doing the following:
Clear browser cache and cookies
Try using a different browser
Usually, it's CPS error issues related to Privacy Policies or updates on the browser data policies.
Hi @carstenr5279335 ,
I have checked the error logs & found that in this scenario the error happening due to an invalid date format. Below is the error description which I have received in the logs.
errorCode=invalid_parameters errorDescription=Date range format expected as yyyy-MM-dd'T'HH:mm:ss/yyyy-MM-dd'T'hh:MM:ss
Please make sure that you are using date in the correct format.
Hope this helps.
Regards,
Abhinav
Views
Replies
Total Likes
This is coming due to Incorrect date format used in your report. You should be using Date range format as yyyy-MM-dd'T'HH:mm:ss/yyyy-MM-dd'T'hh:MM:ss
@sbellone - There could be multiple reasons on getting the error in the reports. The scenario mentioned above(invalid date format) is specific to error code:4cfc9835-bc6d-4218-bd32-434b05e26c37.
Would you mind sharing your error Id/Code? With the help of the error code, the Client Care team will be able to check the error logs in the back-end.
Views
Replies
Total Likes
Views
Replies
Total Likes
Views
Replies
Total Likes
Views
Replies
Total Likes