Expand my Community achievements bar.

Announcement: Calling all learners and mentors! Applications are now open for the Adobe Analytics 2024 Mentorship Program! Come learn from the best to prepare for an official certification in Adobe Analytics.

Eloqua tag not working if implemented via launch

Avatar

Level 2

All,

Launch has the capability of placing third party tags on the site, but recently i happened to do a third-party tag Eloqua via launch. we are not able to see any data being collected in Eloqua tool post a month, basically the tagging done via launch is not found to be working.

Please post any such experience or solution in this scenario.

 

1 Reply

Avatar

Community Advisor

I don't know enough about the Eloqua tag to offer a lot of support... but there could be a number of reasons it's failing... from there being a JS issue in the code, to the script being added too late in the page/execution to fire properly... Without seeing what is happening this will be hard to advise on...

 

First, I would turn on the Launch debugger:

// Turn it on:
_satellite.setDebug(true);

// Turn it off:
_satellite.setDebug(false);

 

To see when the rule is triggering.. I would also look closing for errors in the browser console that might indicate an issue....

 


Good luck