Join us January 15th for an AMA with Champion Achaia Walton, who will be talking about her article on Event-Based Reporting and Measuring Content Groups!
I am seeking to understand how devices are recognised and shown within Adobe as a Dimension. The reason I ask is that I have seen a considerable rise in "TV" within Visits to some pages and feel that Adobe may be picking up an alternate device as TV when is actually another i.e. mobile/tablet. Any help that can aid my understanding of how Adobe recognises devices/any breakdown of what sits within each (Mobile Device/Mobile Device Type) would be greatly appreciated.
Also Adobe partners with device atlas for User agent to translat to devise details. The update of these table / mapping is totally subject to volumes coming for perticular user agent string.
Its likely the user agent that is being used to determine the device type.
Adobe has an internal ongoing list that they update regularly. It may well be short term a device in TV may spike up but until its updated will stay under TV.
If you are uncertain just pull device type report pick TV and do a correlation against Device. That will list the actual device(s) show under TVs.
Unfortunately the device is shown as "unknown smart tv". From what you have said, do you believe this will update with device details in time? If so, do you have any idea how long this usually takes?
Also Adobe partners with device atlas for User agent to translat to devise details. The update of these table / mapping is totally subject to volumes coming for perticular user agent string.
Suneesh is correct. Adobe partners with DeviceAtlas to classify user agent strings. Since new devices are published all the time, stuff needs temporary buckets until they are properly classified. Typically Adobe updates their device lookups during each maintenance release.
