since ‎12-10-2017
‎10-12-2019
kirstenm1403553
Level 1
iPhone data collection issues
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kirstenm1403553

kirstenm1403553
- Adobe Analytics
Hi all,I have seen in our analytics a marked decrease in data pulling through for visits to our secure site pages from iPhone devices as of mid February 2019. Wondering if anyone has seen similar results and if know reasons as to why - other than standard difficulties in tracking Apple data.Many thanksKirsten

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Re: Device Recognition
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kirstenm1403553

kirstenm1403553
- Adobe Analytics
Thanks for your help

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Re: Device Recognition
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kirstenm1403553

kirstenm1403553
- Adobe Analytics
Thank you. Unfortunately the device is shown as "unknown smart tv". From what you have said, do you believe this will update with device details in time? If so, do you have any idea how long this usually takes?Kind regardsKirsten

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Device Recognition
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kirstenm1403553

kirstenm1403553
- Adobe Analytics
Hi all,I am seeking to understand how devices are recognised and shown within Adobe as a Dimension. The reason I ask is that I have seen a considerable rise in "TV" within Visits to some pages and feel that Adobe may be picking up an alternate device as TV when is actually another i.e. mobile/tablet. Any help that can aid my understanding of how Adobe recognises devices/any breakdown of what sits within each (Mobile Device/Mobile Device Type) would be greatly appreciated.Many thanksKirsten

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Scheduled report failure - help please!
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kirstenm1403553

kirstenm1403553
- Adobe Analytics
Hi all, . We had a failed scheduled report on Friday which we then ran manually within Adobe Analytics. Today, I cannot see this report in our scheduled list within Components, scheduled reports. Can anyone help as to where I can find this report to correct its scheduling? No other changes were made to the report other than the manual re-run.Many thanksKirsten

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Peak interaction with online application
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kirstenm1403553

kirstenm1403553
- Adobe Analytics
Hi all, I am trying to find the clearest way to report the above for various products and wonder if anyone can advise please? I'm new to Adobe so apologies if this is a mundane request...ThanksKirsten

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