debugger in IE

[jeff_beland]

In IE 10, the Digital Pulse Debugger is not functioning correctly for me. When I launch it, a second window opens but it's blank. I have to refresh the second window and wait until the data populates,

I do not believe its a problem with my implementation as I have no problem in Chrome or Firefox. I am using the latest version of the debugger.

Has anyone experienced this problem and if so, do you have a recommended fix?

Thanks!
 

[shekhardhiman]

Hi There,

Thanks for reaching out to Adobe Community.

Please make sure you have latest code installed for Adobe Debugger. 

http://microsite.omniture.com/t2/help/en_US/sc/implement/debugger.html

Thanks!

[Harsh_Kabra]

Hi Jeff,

With IE, I would suggest to use other debuggers/packet sniffers like , Fiddler or Charles. Charles in my personal preference for some of its amazing features which can come really handy at the time of troubleshooting with your Adobe Analytics implementation.

Hope this helps !

Regards,

Harsh Kabra |  Adobe Certified Expert: Digital Analytics® & SiteCatalyst Implementation & Reporting®

[jeff_beland]

Hi,

Yes, I have the latest code installed, its not working.

javascript:void(window.open("","dp_debugger","width=600,height=600,location=0,menubar=0,status=1,toolbar=0,resizable=1,scrollbars=1").document.write("<script language='JavaScript' id=dbg src='https://www.adobetag.com/d1/digitalpulsedebugger/live/DPD.js'></"+"script>"));

[devinderbanga · Accepted solution]

Hi 

You can use any packet sniffer

Fidller

Charles (recommended)

Regards

Devinder

[andy_chun]

We gave up trying to use the debugger in IE. We tell our users that they must choose Chrome or FireFox when using the debugger.