Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Data Feed 'Approval Pending' Reasons?

Avatar

Level 1

Hi all,

Was curious what some of the reasons are for data feed status going to 'Approval Pending'?  I found the definition in the documentation so I know that it requires Adobe approval, but wondering what some of the possible triggers are and if there is a general turn around time for the feed to be activated? 

Thanks!

1 Accepted Solution

Avatar

Correct answer by
Employee

The default limit is 4 active data feeds at a time. If there are already 4 active feeds, any new feed request go into the 'Approval Pending' status until they can manually be approved. If approve does not come within a few weeks, feel free to reach out to Customer Care, who is able to activate it/them for you.

View solution in original post

3 Replies

Avatar

Employee Advisor

@Kristine_Bee As you said, "Approval Pending" means a feed requires approval by Adobe before it can start generating jobs.

This happens if the feeds have generated by Adobe engineering services.

However, you can always reach out to customer care to know the reason why the feed is in the "Approval Pending" state for a specific feed ID

Avatar

Correct answer by
Employee

The default limit is 4 active data feeds at a time. If there are already 4 active feeds, any new feed request go into the 'Approval Pending' status until they can manually be approved. If approve does not come within a few weeks, feel free to reach out to Customer Care, who is able to activate it/them for you.