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Customize time-out rules for Website and Mobile App


Level 1

If sending both Website and Mobile App data to the same report suite, giving the default time-out rules are different in both channels (30 mins on Web, vs. 5 mins on App), do we need to set the same time-out rule for both channel? If so, then how can we re-set it? Thank you.


1 Reply


Community Advisor

Technically no, they don't have to be the same.. 


You should be able to change the session timeout for your mobile app in the Mobile App Core extension in Adobe Launch.


I would thoroughly test changes in an isolated environment before changing settings though, just to be safe that there aren't negative impacts to the change.