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Customer Journey Analytics - heatmaps

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Level 8

Does CJA has functionality which enables creation of heatmaps?

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3 Replies

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Community Advisor and Adobe Champion

It doesn't appear to yet, nor is Activity Map seemingly on the roadmap yet:

 

https://experienceleague.adobe.com/en/docs/analytics-platform/using/compare-aa-cja/cja-aa-comparison...

 

I'm not sure why... Activity Map was one of the best features they added into Adobe Analytics, allowing all clicks on navigation elements to be tracked without manually creating click logic or increase server calls.

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Community Advisor

@Jennifer_Dungan I agree, Activity Map is the best feature and alternative to heat map. Maybe because of the activity map issue in few browsers, it's not on roadmap yet. If Adobe comes up with the heat map in CJA, that's really awesome.

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Level 4

I remember someone talking about this in Adobe Summit, 
I wish CJA Product team would take this into consideration, activity map is a cool thing to have.