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SOLVED

Certification

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Level 1

I have a voucher for a certification exam and I want to cancel the scheduled exam so if I cancel it will it render the voucher ineffective?

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Correct answer by
Level 4

Hey @niks18 If you cancel the exam, it will render the voucher ineffective, however, you may request for a new code by sending an email to certif@adobe.com 

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Community Advisor

Hey @niks18 

 

Try reaching out to Certification support team with this form: https://learning.adobe.com/products-resources/contact-us.html?contactType=certificationLl3OYi/

 

You can mention details about which exam you have scheduled, your Adobe ID used for registering for the exam and the voucher code.

 

They might help you get clarity!

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Correct answer by
Level 4

Hey @niks18 If you cancel the exam, it will render the voucher ineffective, however, you may request for a new code by sending an email to certif@adobe.com