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Can we increase the lookback for Adobe Triggers from max. 2 hours to 1 day?
We have an usecase to find the users who have initiated a subscription but have not completed in next 24 hours and send an email to them to remind on the same with an offer. I found Adobe Triggers which is a great tool to find out this kind of Abandonment usecases but unfortunately I cannot set the look back more than 2hours. So I would like to know if there is any way to make it possible or any alternatives using AA/AAM/ACS for this usecase.
Garrett from Adobe Analytics Support here. The 2 hour lookback is a limitation of Triggers. Triggers is intended to be close to real time. Though, I understand you use case. I think Adobe Campaign (ACS) would have a solution for your use case, but I can't say for certain as I am and Adobe Analytics expert.