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SOLVED

Can't create new publishing widget

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Level 2

Hi,

 

I'm trying to create a new publishing widget, but when I click on the button "Add New" nothing happens. No reaction to the clicking of the button or an error message.

Do I have to activate anything?

 

I'm using a partner sandbox and I've admin permissions.

 

Thanks

Patrick

1 Accepted Solution

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Correct answer by
Level 7

@patrickh4509724  Can you try in incognito or in some other browser ? Also, try clearing cookie and cache. Also, when you click on widget button than check in developer consoler if there is any error (in red) coming. If yes than can you share the screenshot of that error ?

https://experienceleague.adobe.com/docs/analytics/admin/admin-tools/publishing-widgets-admin.html?la...

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2 Replies

Avatar

Correct answer by
Level 7

@patrickh4509724  Can you try in incognito or in some other browser ? Also, try clearing cookie and cache. Also, when you click on widget button than check in developer consoler if there is any error (in red) coming. If yes than can you share the screenshot of that error ?

https://experienceleague.adobe.com/docs/analytics/admin/admin-tools/publishing-widgets-admin.html?la...

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Level 2

Hi @amgup,

Yes, it looks like a product issue after the creation of the new UI.

The Chrome Dev Console shows following error message, when I try to create a new widget:

"A different origin subframe tried to create a JavaScript dialog. This is no longer allowed and was blocked. See https://www.chromestatus.com/feature/5148698084376576 for more details." in  https://experience.adobe.com/#/@xxxxx/so:xxxxx/analytics/p/suite/1.3/index.html?a=PubWidgets.GetWidg...

Thanks

Patrick