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Can I restore projects/segments of deleted user in Adobe Analytics

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Level 1

I accidentally deleted a user which had a lot of segments and projects which were not shared.

I need to recover it. Is there any way to recover this data?

Or if I can recover the user itself.

1 Accepted Solution

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Correct answer by
Employee Advisor

Unfortunately the projects and the user cannot be restored.

As for the segments, only if you have the segment ID's, Customer Care can restore them.

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3 Replies

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Correct answer by
Employee Advisor

Unfortunately the projects and the user cannot be restored.

As for the segments, only if you have the segment ID's, Customer Care can restore them.

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Level 2

Experienced the same issue here.  The image below is a list of Report Builder requests with deleted segments.  Is the 544575cbe...etc number the segment ID customer care would need to restore?  Thanks!

1328656_pastedImage_2.png

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Employee Advisor

yes, the hexadecimal segment ID is what is needed to provide customer care.