c0a11d90-a9c5-4ca0-8193-37918be49308 when trying to login to Ad hoc analysis tool

Avatar

Avatar

saiganeshm88260

Avatar

saiganeshm88260

saiganeshm88260

10-07-2020

c0a11d90-a9c5-4ca0-8193-37918be49308

 

user id : saiganesh.murugesan@usbank.com

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

kainth

Avatar

kainth

kainth

13-07-2020

Hi @saiganeshm88260,

I have checked & found that you have the correct permissions to access Ad Hoc Analysis. However, as you are getting the error while trying to login. So, I will suggest you to try the below suggestions.

1. Try updating the Java Runtime version on your machine.
2. Try downloading the new Ad Hoc file from Analytics > Tools > Ad Hoc Analysis.
3. Try disconnecting from the office network or VPN to see if the issue is happening only when you are connected to the office network or VPN or if this is an issue in general.

Hope this helps. Try the above-mentioned suggestions & let me know the results.

Regards,

Abhinav

Answers (1)

Answers (1)

Avatar

Avatar

rajang46192269

Avatar

rajang46192269

rajang46192269

12-07-2020

Try to check your Java version, upgrade if needed and try again.