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SOLVED

Analytics api1.4 JWT Service Grant

srikanthr646926
Level 2
Level 2

Hi All,

          We are starting to use adobe analytics api 1.4 and followed the steps that are documented in gihub. Even though our integration is successful using client credentials grant type,  our security team asked us to use JWT grant . We are having  issues with claims in JWT token , we are able to get the access token from the oauth endpoint but unfortunately we are getting below response from the resource server. In the JWT token , we are passing  Org_id as subject, client id as issuer and private key. And the application is registered by our IMS admin. Can anyone please help us resolving this , we tried reaching client care as well.

{

"error": "Bad Request",

"error_description": "Company is missing required ims_org_admin user",

"error_uri": null

}

1 Accepted Solution
srikanthr646926
Correct answer by
Level 2
Level 2

Yes , the issue is resolved now , JWT application has incorrect configuration for experience cloud org id, product team fixed it and we are good now

View solution in original post

2 Replies
Gigazelle
Employee
Employee

Did you hear back from Customer Care on this one? I would agree that they would be the ideal channel to get this resolved.

srikanthr646926
Correct answer by
Level 2
Level 2

Yes , the issue is resolved now , JWT application has incorrect configuration for experience cloud org id, product team fixed it and we are good now

View solution in original post