Expand my Community achievements bar.

SOLVED

Adobe report builder is not working in excel

Avatar

Level 2

Adobe report builder is not working in excel, I reintalled the same but not able to to see the option and the addin addition is not working,

 

Anyone faced similar situation sharing screenshot of addin section and excel options.

the error below is what am seeing when am trying to activate the disable application. the second image is add in view.

Capture.JPGCapture_2.JPG

1 Accepted Solution

Avatar

Correct answer by
Level 2

HI ALL,
I found the solution to the problem. the adobe report builder was disabled in the last option.

RohitNa1_0-1730797767271.png

 

View solution in original post

7 Replies

Avatar

Employee Advisor

Can you check if the below setting is unchecked in MS Excel (Require Application Add-ins to be signed by Trusted Publisher)?

fhusain_0-1730125359914.png

 

Avatar

Level 2

Add ins are disbaled  by IT, so not sure if I can see this.

Avatar

Community Advisor and Adobe Champion

I've had some issues where my Report Builder got disabled... I think I fix it by opening up my Excel Options, and going to Add-ins.

 

Jennifer_Dungan_0-1730129988190.png

 

And making sure that Report Builder is selected:

Jennifer_Dungan_1-1730130038766.png

 

 

Or it might show under the "Disabled Items", and you need to activate it there... it's been a while since I've had the issue... 

Avatar

Level 2

I tried this the first option is not adding at all I tried it multiple times.

Avatar

Community Advisor and Adobe Champion

If you are locked down by IT, you may have to contact them to enable it for you. Given that this is part of the toolbox you are paying for with Adobe, they shouldn't have any reason not to grant access....

Avatar

Community Advisor

There are a couple potential things you need to check.

 

See if port 443 is available to you on the PC you access the excel file in.

Are you using a VPN ? If yes try a different internet connection.

Less rare but possible are you on a physical network that is using VLAN if yes again try a different internet and physical connection.

 

GLTU

Avatar

Correct answer by
Level 2

HI ALL,
I found the solution to the problem. the adobe report builder was disabled in the last option.

RohitNa1_0-1730797767271.png