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bostexdan
March 16, 2022
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Adobe Analytics not capturing IE11?

  • March 16, 2022
  • 1 reply
  • 883 views

We have legacy systems that still need IE 11 to access and AEM is our gateway.  We noticed the Adobe Analytics stopped capturing data from IE 11 on Feb 25, 2022 whereas Google Analytics still captures that traffic.  

 

I know IE 11 is not supported and will still be used for some our internal applications and we need to track usage to those systems.

 

Did something change on Feb 25 such that Adobe Analytics is no longer capturing data from IE 11?

 

Thanks

Dan

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    Best answer by yuhuisg

    I don't see anything in the AA release notes about IE11 specifically: https://experienceleague.adobe.com/docs/analytics/release-notes/latest.html?lang=en

    Could your implementation have changed, such that you're using modern JavaScript code that is not supported in IE11?

    1 reply

    yuhuisg
    Community Advisor
    yuhuisgCommunity AdvisorAccepted solution
    Community Advisor
    March 17, 2022

    I don't see anything in the AA release notes about IE11 specifically: https://experienceleague.adobe.com/docs/analytics/release-notes/latest.html?lang=en

    Could your implementation have changed, such that you're using modern JavaScript code that is not supported in IE11?

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