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SOLVED

Adobe Analytics dashboards and report suite are not working in Chrome

samada44756479
Level 2
Level 2

Hi,

We are seeing Adobe Analytics dashboards and report suite manager is not working in chrome. Page loads with dashboards but they are blank and for report suite, we can see all the report suites but I can't select a report suite to make changes. Everything work just fine in Firefox.

Any ideas on this?

Thanks in advance.

AbdulSamad

1 Accepted Solution
stevenh20009827
Correct answer by
Employee
Employee

Abdul,

Can you try another machine on a different network for me?

Typically when we see one browser work and not the other is because of some sort of security blocking it.

Including but not limited to the following--  IT team has put restrictions or there is a security plugin stopping it.

Once you try a different machine and on a different network this can help narrow down where the issue is.

Thanks,


Steven Hofheins | Adobe Support

View solution in original post

2 Replies
stevenh20009827
Correct answer by
Employee
Employee

Abdul,

Can you try another machine on a different network for me?

Typically when we see one browser work and not the other is because of some sort of security blocking it.

Including but not limited to the following--  IT team has put restrictions or there is a security plugin stopping it.

Once you try a different machine and on a different network this can help narrow down where the issue is.

Thanks,


Steven Hofheins | Adobe Support

View solution in original post

samada44756479
Level 2
Level 2

Thanks Steven, much appreciate you help.

Let me try your suggestion.

Thanks again.

AbdulSamad