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SOLVED

ActivityMap not tracking menu items

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Why is the activity map tracking the links in the body of our pages, but not in the menu?

e.g. https://www.chapters.indigo.ca/en-ca/holiday/top-gifts 

 

Screenshot 2021-12-03 115612.jpg

1 Accepted Solution

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Correct answer by
Community Advisor

Activity Map data is tracked in the next hit after the data has been collected.

In your case:

Click a link in the body

  1. User clicks the link. --> Activity Map data gets set.
  2. Custom Link beacon tracks that clicked link. --> Activity Map data is tracked here.
  3. Next page is loaded and a Pageview beacon tracks that page load. --> Activity Map data has already been sent with the Custom Link beacon, so no Activity Map data is tracked here.

Click a link in the menu

  1. User clicks the link. --> Activity Map data gets set.
  2. Next page is loaded and a Pageview beacon tracks that page load. --> Activity Map data is tracked here.

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1 Reply

Avatar

Correct answer by
Community Advisor

Activity Map data is tracked in the next hit after the data has been collected.

In your case:

Click a link in the body

  1. User clicks the link. --> Activity Map data gets set.
  2. Custom Link beacon tracks that clicked link. --> Activity Map data is tracked here.
  3. Next page is loaded and a Pageview beacon tracks that page load. --> Activity Map data has already been sent with the Custom Link beacon, so no Activity Map data is tracked here.

Click a link in the menu

  1. User clicks the link. --> Activity Map data gets set.
  2. Next page is loaded and a Pageview beacon tracks that page load. --> Activity Map data is tracked here.