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Activity Map extension is not working

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Level 3

I am trying to find link click for our site. Able to login activity map. But the Analytics widget is not showing. Is there any know issue?

12 Replies

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Community Advisor

Someone mentioned the other day that the Extension was having issues on Chrome.. there were a bunch of errors in the Chrome console... I suspect a Chrome update has broken something in the extension given the last update was in 2021....

 

To be honest, I use Activity Map, but I never use the extension... I pull the data 100% from Workspace. In lieu of the extension, or at least until its fixed, you may have to pull the data from Workspace.

 

The dimensions are:

  • Activity Map Link
  • Activity Map Region
  • Activity Map Page
  • Activity Map Link by Region

The metrics are:

  • Activity Map Link Instances
  • Activity Map Region Instances
  • Activity Map Page Instances
  • Activity Map Link by Region Instances

 

Depending on how customized your implementation is, some of these will be more useful than others (Region, if not configured will just capture the closest ID up the DOM tree... which is generally a name that only makes sense to developers..)

 

However, if you need to find something specific, you can test the link using the Platform Debugger, and you will be able to see what Activity Map data is passed, and use that to filter and segment to find the information you need.

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Employee

A JIRA has been opened for the Activity Map toolbar issue, it seems yes a Chrome update has broken something. You may try using the extension on Firefox or Edge, I guess it is working there. 

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Level 3

Hi Husain,

 

Thank you for the update. Do you have a URL where we can download firefox or edge activity map extension. Searched couldn't locate.

 

Thanks

Ramya

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Employee

You just need to login to your analytics account on Edge, then navigate to Tools > Activity Map, click on download and it should redirect you to chrome store in case of edge as well, just install the same and you should be able to use it edge. 

 

Same follows for Firefox as well.

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Employee

Just wanted to share a workaround while this being worked upon. It seems the recent release to Chrome have broken a functionality which was needed to run Activity Map.

 

The step below roll back this specific Storage Partitioning change that was introduced by Google and will allow Activity Map to work again.

 

Disable the new by-default Storage Partitioning feature:
reference https://developer.chrome.com/en/docs/privacy-sandbox/storage-partitioning/

Steps to disable -
Use Chrome Canary version 113 or higher.
Visit chrome://flags/#third-party-storage-partitioning.
Disable the "Third-party Storage Partitioning" flag.

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Level 2

Works also for Edge, just visit edge://flags/#third-party-storage-partitioning

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Level 1

Hello, I am not able to find the Activity Map in the FireFox add-ons. Is that no longer available?

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Employee

Can you go to Analytics - Tools - Activity map in your Firefox? Clicking download should redirect you to the plugin.

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Level 2

Fix for Chrome

chrome://flags/#third-party-storage-partitioning.
Disable "Third-party Storage Partitioning" flag.