Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Coffee Break: Join us on Wednesday, April 5th at 10am PT to chat with Ben Gaines, Director of Product Management for Adobe Analytics. Ben will be online to answer your Analytics and Adobe Summit questions.

The none value in custom variable

Avatar

Level 2

29-04-2013

I set up an eVar to capture the login status.  It includes the values no, yes, and facebook.  None wasn't a value we expected but Omniture is passing because it didn't have a value at the time the event was recorded.  That's fine.  The problem is when you add up all the permutations of the visits.  It goes over 100%.  According to client care, it's because the event is fired twice.  Once with when there was no value set and then again later when it is set.  So to clean it up and to have things match the 100% I adjusted the none visit percentage to be what's left over from the other three values.  Why can't Omniture update the logic and do this?  

 

Robert 

2 Comments

Avatar

Level 7

29-04-2013

I don't know much about your set-up here but I guess a single visit can be both in a logged out state and a logged in state. 

 

So my single visit where I start in a logged out state but then login on the site looks like this :- 

 

eVar login status - No = 1 visit

eVar login status - Yes = 1 visit

 

Total Visits in Omniture = 1 visit (it's dedupe since it's 1 visit with two different logged in statuses)

Total Visits in Excel = 2 (excel can't dedupe the visit) So don't add visits/uniques up outside of Omniture as you will always get more than a 100% which is the wrong number.

 

Hope that helps