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Set Reply-To to User's email for delivered reports

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Level 10

31-01-2011

If an user sends out an report via email it's being sent from discover-reports@omniture.com. If you just hit reply because the user asked you a question about it in the notes field the email goes back to discover-reports@omniture.com.

Please set the "Reply-To" field to the users email address, so the reply goes automatically to the user.

3 Comments

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Employee

08-02-2011

Are you seeing this primarily in Discover, or is it in other places as well? I know SiteCatalyst has a number of report delivery areas where you can specify a return address. If this is a Discover request, let's update the product tag so Mr. Timothy James Lott can see it and collaborate with you on it Smiley Happy