Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Schedules workspace projects - improve "failed" option

Avatar

Community Advisor

31-08-2017

when a scheduled report failed to be delivered, it get's marked as failed as shown here:

1289817_pastedImage_0.png

i see the following problems and improvements:

  1. Reason for failure: currently i see no reason why the schedule failed or which recipients didn't get the scheduled project
  2. Date of failure: i can't see any date when the failure appeared
  3. Expiry of message: if the same schedule has a new run without a failure, the above messages stay as "failed", even when all recipients get the desired workspace project
  4. Message system: the owner of the scheduled project doesn't get a message that there was a failure. as the owner of the schedule it would be nice to see a message by email (or marketing cloud notification) that a schedule had a failure
  5. visibility (red sign): the red sign only appears when the filter "failed" is marked. the sign should be on the main schedule as well! if a failure appears it looks as the system generates an additional entry for the failed report which is only available/visible when filtered for "failed"

i love to see this feature, but in current mode it is just a waste of time looking at the data ...

1 Comment