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Issue with Classification Key Values in Export Job

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Level 2

7/26/24

Hello,

 

I am experiencing an issue with the Classification Key values in Adobe Analytics. During a recent session with a representative, the following points were identified:

 

  1. When running an export job in the Classification Sets UI, the downloaded file contained only the classified key values, not the unclassified ones.

  2. Exporting jobs in Classification Importer → Browser Export tool included historical data containing both classified and unclassified keys.

  3. Since the Classification Importer section will be decomissioned in a near future we would need to have that functionnality integrated in the new Classification Set section.

  4. Also the classification Set only accepts a certain format for special characters (see table below). When exporting data from the Classification Importer, special characters are already modified by the accepted format. But if we extract the unclassified values from a DW extract or just by copying them from a workspace report we need to manually transform those characters before uploading the list in the Classification sets.

    Special characterAccepted character
    éé
    àà
    èè
    Îî
    ôô
    îê
    ’
    ÉÉ

I would need Adobe to integrate the complete functionnality in the new Classification Set before decommisionning the old version to facilitate the classification and the monitoring of unclassified values.

 

Thank you

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