Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Have chat windows blink when help agent is chatting

Avatar

Level 2

21-04-2011

Unless I am staring at the chat screen I continue to "lose" the help agent. If the icon in the nav bar could blink when the chat agent has reponded, that would be extremely helpful and there would be far fewer chats timing out!

2 Comments

Avatar

Employee

27-04-2011

As mentioned in the idea that Andreas referenced, we are working with our chat vendor on this. Unfortunately, we do not have direct control over the chat platform. Because it is not something that our Product Management team can directly affect, I am going to mark this idea as "Reviewed."