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Coffee Break: Join us on Wednesday, April 5th at 10am PT to chat with Ben Gaines, Director of Product Management for Adobe Analytics. Ben will be online to answer your Analytics and Adobe Summit questions.

Get Clientcare chat working with disabled 3rd party cookies


Level 10


Clientcare chat won't work if you disabled 3rd party cookies in your browser. The chat automatically disconnects in such cases since it cannot access the session ID.

Since more and more users have 3rd party cookies deactived it would make sense to get this problem sorted out.

Currently it's seen as "works as designed".