Expand my Community achievements bar.

Announcement: Calling all learners and mentors! Applications are now open for the Adobe Analytics 2024 Mentorship Program! Come learn from the best to prepare for an official certification in Adobe Analytics.

Allow First Touch Visit (not Visitor) for Marketing Channel Report


Level 2


According to Client Care (Incident: 110414-000266) it is possible to have one Visit fall into more than one Channel (if the Visitor comes in through channel A, leaves and comes back through channel B before their session expires).  This makes sense, but causes havoc with my metrics.


I would like to be able to specify First Touch Visit, so if a Visitor comes in through multiple channels in one Visit, use the First one.  This data already exists and we get it through the Data Feed in column (VISIT_REFERRER).


Thank you





I generally don't like to use the Idea Exchange to suggest workarounds (I don't want to give you the impression that we'd discount this idea because there is a workaround) but one way to get this is to implement a custom event and have ClientCare set it to serialize using the "Once per Visit" setting. If you pull in that custom event using the first-touch variation, it should give you what you need. . . unless I've missed something.