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Admin Console: Enable changing email address in bulk via CSV

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Level 1

10/20/21

Description -

Our org changed email addresses for everyone, and in a few months our old emails will not forward to our new ones. While we can update emails in bulk via csv in the admin console, we still need to transfer assets one by one because if you change the email in the admin console, you still have to change it in Analytics. I wish those systems could talk to one another better so that we could make the bulk change and it would reflect everywhere for the user.


Why is this feature important to you -

We have to manually, individually migrate hundreds of accounts, and there should be a better way to do this.

How would you like the feature to work -
using bulk upload in the admin console should work as expected, and edit the selected fields in all Adobe products


Current Behaviour -

manual, one by one

2 Comments

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Employee

10/22/21

Though, I understand the though process behind the Umapi that doesn't address the secondary database in Analytics. We have a script coming for this soon. Its being vetting presently. So we did hear you loud and clear and saw the need for other projects. So its coming hang tight while we work on completing tests and then once its ready then work with you on that. For now if you haven't already can you please submit a client care ticket.

 

Best,

 

Kerry