Solved

We have a unique issue where one of our sales reps went and checked the unsubscribe button on about 97 of his contacts in SFDC (I know bad that he even has access to edit that box). He then unchecked the box in SFDC, tried to send an email via Marketo but none would send.Checking the box in SFDC which maps back into marketo, does this generate a persistent unsubscribe?

What is the difference or benefit of creating a smart list that is then referenced within the Campaign (Member of Smartlist: Lead in: Example) verse creating the smartlist with in the campaign?

Is there a way to change the name of a landing page in a program? 

I'm segmenting my leads based on status (new, recycled, closed). Obviously, their status will change throughout the lead cycle. I want to know if there is a way to make sure they do not receive an email with an asset that they have received before. Something like a flow step (If in nurture program a, received email b, then should not receive email x in nurture program z). 

I want to create create a form that has checkboxes to choose from as well as an "Other, Please specify" Text field - I wish to do this for the "Unsubscribed Reason" field.So I would give contacts the option to select any of the options, or write their own answer as to why they want to unsubscribe from our emails

This refers to Exercise 7, Part 3 Composing Dynamic Content.I keep receiving the error below when I try to complete Exercise 7, Part 3. This occurs when I insert an image from the library. Anyone else experiencing any issues with this lesson?Delivery:Error Message:

Hey All,I've seen on Marketo forms that I've filled out that they often use an auto-suggest feature. For example,If I start typing C-o-m, the feild will suggest:Company 1Company 2Company 3and I can choose one of the options.Does Marketo have this feature available for its users?

Each piece of content available on our website has its own program that uses local assets with the exception of the form.  We use a global form. I would like to include in the sales alert emails that are triggered when someone fills out a form requesting a piece of content on our website the name of the piece of content that was requested.  This way the sales rep can see right away what the person is interested in.  Right now, they'd have to look at the MSI panel in SFDC to see what landing page the person visited to figure that out.Is it possible to do this with our current set-up?  If so, how?  And if not, what do we need to change in our set-up to make this possible?

I am looking to create a Net Promoter Score survey form (Made in MKTO and hosted on our website) that gets emailed to my leads in Marketo.  I would like for the form to contain only two questions, neither being first and last name.  Is it possible and if it is how would I make a form fill out all of the clients information (First/Last Name/Email) without them having to type it in?Thanks in advance!!

Even though the Help Articles are very helpful for new users to follow and the courses are a great tool to get the basics for Marketo, new users like myself would find more extensive practice exercises to be extremely helpful. Are there any practice exercises from Marketo that would be more complex than the help articles?  Will there be any in the future?This would be a great way to gets more hands-on experience to prepare for the exam too. 

For the purposes of training, I had to add myself to the Recipients/Training folder, and when I did so, I provided an existing Gmail account, rather than my work email which is registered with Adobe Training.  I then selected myself as a target for proofs.  However, my proof request emails are being sent to be work email, rather than the Gmail account I provided.  Is this because of my membership in the training program?  I can't understand why my recipient email account is not the one proofs are being sent to.  The reason I opted to provide a Gmail account was to avoid any possible issues with my company's Spam filters.Any ideas?

Hi All, This month we are doing weekly email blasts. First week we had 2.65% Hard Bounces and 3.86% Soft Bounce. It's higher than desired, but expected for our first broad email send.How I understand it, Marketo should prevent emails going to most of the Hard Bounces, so the next send should have lower hard bounces. But Marketo will continue to send to Soft Bounces, so the Soft bounce should be about the same or lower. The second week we did another send to the same list, resulting in over 5% Hard Bounces and 1.84% soft bounces, which is the opposite of what I anticipated. Our list did not change so dramatically as to double our bad addresses. Upon examination, the previously marked Email Invlids are NOT being mailed to again as expected, so how are there more?Are some of the previous Soft Bounces now Hard Bouncing? Is this a normal occurance?Does Marketo automatically consider the Xth Soft Bounce as a Hard Bounce? At what point does Marketo not mail due to email bounces?

Hi everyone. Hoping I can get some help on this issue.Lets say in Marketo I have Field A (Boolean) and Field B (Boolean). I want a form to have two radio buttons and a requirement of the completion of the form to be that one of the two radio buttons must be selected. Either Field A can be true and Field B can be false or Field A can be false and Field B can be true, but the form should not allow both Fields to be true or both fields to be false. Any ideas on hwo to approach this?

I'm trying to get an idea as to best practices in developing programs in Marketo in an integrated test environment that will  ultimately be pushed to production.

Trying to figure out what email platforms and devices our subscribers are using. (ie desktop vs tablet vs mobile) (ie outlook vs thunderbird vs gmail)

Can you A/B test with 3 emails?

Hello,I have created a 2.0 form. As the form is embedded on a non MTKO page and I needed the fields to be pre-filled, I have added form to a landing page and created an iFrame.The issue is that I have a radio button question where I wanted to have one selected by default field. I can perfectly see the selection when I preview the form. I could also see it when I had added the form directly in Drupal. However since I have implemented the iFrame, it doesn't show up anymore. How can I fix that?Cécile @ Talend

Here's the Friday Five (minute updates):Here's a website you might find helpful. Do you know that Marketo has a website full of great templates you can use? Check it outYou can find templates that you can import into your email, landing pages, or directly into your Marketo account.Enjoy. 

I'm using Javascript to set the actions. I need to hide a text field if the value of a field in another sub-form is null.- tried checking the value of the other field for null - doesn't work- tried setting a variable str2 where I know the value of the other field is available then checking that variable when I initialize the text field - doesn't workWhat am I missing?

We have 4 Workspaces, plus Default.  Each WS is a separate Business.  We currently do Lead Life Scyle Smart Campaigns in the individual Business WS's.  (Example:  Prospect fills out Form, Smart Campaign changes Lead Status from 'Raw' to 'Inquiry', etc).Is there a way to set up a set of Lead Life Cycle SC's that operate across the entire instance (that way i'm only managing one set of SCs, vs 4)....Thank you!Claude

I need to add a wait step for a triggered email send with the requirements ofthe following day after the last email is sent in the flow @ 5amMy plan is to build a separate smart campaign that contains the flow steps of-system.date token plus one day @ 5am wait step-send emailThe original smart campaign is a triggered one and would request the one with the {{system.date}} + 1 day @ 5am wait step.Has anyone got any experience on using the wait step this way? will this work?

Hi Guys.Do you know a CSS code that can switch the position of the Submit button. I would like to swicth the position my checkbox and Submit button. Thanks!Please see the link of my page http://ins.accenture.com/TEST2_InsuranceRegPage.html. Thanks!

How would I batch update all of my contacts (not leads). What Smart List filter would I use? I was thinking data value changed, attribute SFDC type, new value is Contact. Would that catch them all?Is SFDC type something my sales team would have entered in...if so it's not going to work because there's a 99% chance they left it blank!

In the email design we are using tokens to make the from and reply to fields the email addresss of the account/ lead owner, but these are 2 seperate pieces of information. Is it possible to make an if statement using the token informaiton? Additionally if neither exist I want the default value to = generic email and information.

On Page 11 of the CCMO lab book I found a step that I could not figure out how to do.  The step is Exercise 2 > Part 3 > Step 2cI could not find away to assign a campaign to myself.  Also, I do not believe that the video for this chapter mentioned this step.  If I am wrong (and I probably am) can someone please tell me.  Thanks,