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Anonymous
Jun 11, 2014 3:59 PM UTC
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Forms 2.0 - Subscriber id is not valid

Trying to implement my first Forms 2.0 on a page outside of Marketo.. however when I add the form embed code to my landing page (just flat HTML right now) - I get the following error. 

Error loading form: Object {error: true, errorCode: 400, message: "Subscriber '751-HBN-596' is not valid"} 

Any clue on what going on here? My Marketo instance is certainly valid and alive!

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Kenny_Elkington
Kenny_ElkingtonAccepted solution
Adobe Employee
Jun 11, 2014 4:35 PM UTC
Hey Peter,

Go into your Marketo instance and see if that subscriber ID matches the one in Admin>Munchkin.  If it does not, I'd suggest regrabbing the embed code from your form and putting it onto your page.
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2 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe EmployeeAccepted solution
Adobe Employee
Jun 11, 2014 4:35 PM UTC
Hey Peter,

Go into your Marketo instance and see if that subscriber ID matches the one in Admin>Munchkin.  If it does not, I'd suggest regrabbing the embed code from your form and putting it onto your page.
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Anonymous
Jun 11, 2014 5:26 PM UTC
Thanks Kenny!
Looks like something was awry with the JS I pasted. Seems good now after re-pasting. 
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