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When building a BULK API extraction job, I run into conflicting responses to the status of the job. When I first built the job, the enqueued it I followed up with a simple check status and got this response. {"requestId":"c0f3#173de0fc479","result":[{"exportId":"f49eb72e-6554-42a6-aba9-260c27890309","format":"CSV","status":"Created","createdAt":"2020-08-11T14:38:27Z"}],"success":true}   Parsed out to the relevant part: "status": "Created"I was confused, thinking I had already Enqueued this job, so I tried to enqueue it again and I got this (Failed) result.    {"requestId":"17a7c#173de129713","success":false,"errors":[{"code":"1029","message":"Export 'f49eb72e-6554-42a6-aba9-260c27890309' is in Processing status"}]} Again the Cut down portion to:   is in Processing status"}]}   Okay, Strange, I polled the job status again just to see and I got the same response as the first. Telling me the job was in "created" status. I called for the jo

We have migrated our properties from DTM to Launch using "Upgrade to Launch" feature in DTM. All our properties are loading fine in the pages from Launch.One odd thing we noticed in the rules, every time Event based rule fires when the event is triggered, the corresponding Page load rule Props also being set along with corresponding Event based rule props. Also in the AEC Debugger I noticed all the previous events are combined together.Event based rule clearly selected with s.tl(), not s.t() in the config. Anyone else see this issue in the launch? In DTM, we see the event rule run separately and the page loads props are not set for the events. But its happening in Launch. in the below Pic, Prop 11 supposed to be added only to Page load, it loads for Event also in launch.Events property also prepending previous events like event12, event34. In DTM we used to see only event34 just for event. Any tips are appreciated to fix this.  

We want to send 7 / 30 day renewal reminder emails through Marketo and have built and successfully tested the emails using Velocity but I’m having trouble building the smart lists. (We thought this would be the easy part).   Our customers may have multiple products that expire on different days, as I see it from different discussions, there are 2 accepted methods of building a list for a renewal email. Using the 7 day example, they are as follows:   Method 1: (In future 7 days) and (in future after 6 days)   Method 2: In future 7 days but not in future 6 day list.   Method  1 fails when a customer has 2 (or more) products, one expires in 5 days and one expires in 9 days the customer makes the list even though they don’t have a product expiring on the 7th day.   Method 2 fails when a customer has a product expiring on the 7th day but also has another product expiring in the next 6 days. This customer doesn’t make the list because they are a member of the

I've been monitoring our email bounces, and for one of our most recent email sends, we had a large number of bounces with the bounce reason:  554 5.4.7 [internal] (last transfail: 451 4.7.1 Received too many messages from a new or untrusted IP   We are on a dedicated IP and have been for over a year and a half, so our IP isn't new, and I haven't seen this code before on our other reports. Has anyone else seen this creep up on their end?   There were a few companies that appeared more than others, so my thought is that maybe they changed some of their internal settings, but I can't seem to understand why we saw a 300% increase in bounces.    Any insights are greatly appreciated.

I am running below command to deploy my code package in aem instance 4502(which is up and running) mvn clean install -PautoInstallPackage but i am getting below error, any idea why it is happening?[ERROR] Request to http://localhost:4502/crx/packmgr/service.jsp failed, response=Gateway Timeout FYI- when i run mvn clean install it is showing success and i manually deployed in 4502 instance.AEM version - 6.5.5

We used to be able to go to the support page and navigate to the release download page to get the latest client consoles.   Where are they located now and how do I get one downloaded since we are cloud hosted?

Hi,I implement a custom search suggestion servlet. In servlet i use query like this "SELECT [rep:suggest()] FROM [cq:Page] WHERE SUGGEST('tes') AND (ISDESCENDANTNODE('/content/myproject/tr'))". In advance, i need to add template filter to results. So far i tried to add another where clause like [jcr:content/cq:template] <> '/conf/myproject/settings/wcm/templates/experience-fragment-web-variation-template'  but that didn't work, query return 0 result. Then tried to exlude path that contains unwanted pages like this NOT ISDESCENDANTNODE('content/myproject/tr/somepath') that also didn't work. Do you guys have any suggestions for how to achieve what i want to do ?   

Wondering if anything is available through the API to be able to write to Classification Rule Builder? If so, what is it called? In reviewing the API documentation we're having trouble finding anything related to this. I see some older questions surrounding this topic so wondering if there are any recent developments. Thanks!

Is there any OOTB way to export DAM assets from AEM to Target?

Hi all, I am writing a custom sling rewriter which implements Transformer Class. Usually, we will use it to parse the html and rewrite the needed tag elements. In my case, I have to get some dynamic values by accessing JCR and need to rewrite them as URLs. I am not able to Refer OSGi service or ResourceResolverFactory inside transformer class. It gives me either 500 error or null pointer exception. When I checked on samples in the web, they did a static rewrite. Could anyone help me to confirm whether shall I use OSGi services inside Custom Sling rewriter class. Regards,Hema

Hello everyone, My client asked me to rename some events because they want to see other variable name (events) in the dashboard. Any suggestion? How to avoid losing the current value (counter) in Prod?Thanks

Hi there,We have this text mode working in a project report to pull in project users into a view. However I would like this to show in an issue report - column and don't know how to tweak it to work in that report too. Any ideas (works in project report):displayname=Project Teamlistdelimiter=<br>listmethod=nested(projectUsers).liststextmode=truetype=iterateusewidths=truevalueexpression=CONCAT({user}.{name}," - ",{user}.{role}.{name})valueformat=HTMLwidth=300

HI, We are planning to upgrade our AEM from 6.5.2 to 6.5.5 through service pack: https://docs.adobe.com/content/help/en/experience-manager-65/release-notes/service-pack/sp-release-notes.html.While following the instruction, I installed the 6.5.5 package and then updated pom.xml to update uber jar to 6.5.5. I can see those changes in my project.But when I try to compile and build the project I get below error:[ERROR] COMPILATION ERROR :[INFO] -------------------------------------------------------------[ERROR] /Users/mukmayu/All_Documents/Project_Official/Manulife_CEA/Code_Workspaces/AEMCodeAll/aem-global/core/src/main/java/ca/manulifeglobal/core/util/AssetAccessUtils.java:[99,7] cannot access org.apache.poi.ooxml.POIXMLDocument  class file for org.apache.poi.ooxml.POIXMLDocument not found[ERROR] /Users/mukmayu/All_Documents/Project_Official/Manulife_CEA/Code_Workspaces/AEMCodeAll/aem-global/core/src/main/java/ca/manulifeglobal/core/util/AssetAccessUtils.java:[132,19] can

Hi, We are facing following two unusual environment issues in our AMS managed stage environments:With deployment either of author or publisher instances becomes unresponsive and service restart is the only option to bring them back-upDeployment takes longer time 30-40 minutesAfter Analyzing logs we found that AEM restarts many of its services and sometimes these restart of services is multiple times. This is one of the reason for long deployment duration we are facing. Our deployment package size is 13MB. On a fresh instance when I tried it took just 5 minutes to get everything installed and I did't notice any restart of services as well. Many times one continuous exception we notice in logs when servers go unresponsive is "AuthenticationSupport service missing":org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request. org.apache.sling.engine.impl.SlingHttpContext handleSecurity: Possible reason is m

Hi, 1. We can host AEM site on IIS Server with dispatcher, However, I want to know it will be locally hosted or it will be globally accessed by user on browser??And, what are the steps to test if our website successfully hosted on IIS or not?? 2. When we share our website with user having admin right (can manage the content), do admin need to have specific settings in their system or what are the minimum system requirements for author??  Thanks,Heena

Hello All We want to create custom metadata forms for custom mimetypes. But as per current implementation, that has to be present inside "default" folder and which forces to add default tab via inheritance. Is there a way to create these forms without inheritance OR to create them outside of default folder for custom MIME type. Note that "Apply folder" will not work as we want the form based on MIME type of the asset and not based on the parent folder due to content organization of the business.

Dear all, We added a watermarking step in the default DAM Update WF, as per https://docs.adobe.com/content/help/en/experience-manager-65/assets/administer/watermarking.html. Expected:When I select the position of the watermark, it reflects on the watermark rendering after the asset is processed.I can also choose the font for the watermark. Actual:Watermark is always placed on top left, error.log output confirms that TOP_LEFT is the position always passed in the processing.I cannot choose a font for the watermark.  Reason for watermark position issue:Markup of dialog is wrong, see below:   Current workaround:Manually change TOP_LEFT to e.g. BOTTOM_RIGHT in the WF model metadata node,  via CRXDE.  Any ideas around this? Didn't see any SP fixes around this so far.

In a workflow that contains existing query and filters, how do I use SOAP to update said filters? I've tried different things but I can't update a filter. Any help/instructions would be much appreciated. My XML looks like this so far:   <?xml version='1.0' encoding='ISO-8859-1'?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:xtk:session"> <soap:Header xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"></soap:Header> <soapenv:Body xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> <urn:WriteCollection> <urn:sessiontoken>{{sessiontoken}}</urn:sessiontoken> <urn:domDoc> <recipient-collection xtkschema="nms:recipient"> <recipient-collection> </workflow-collection> </urn:domDoc> </urn:WriteCollection> </soapenv:Bod

Hello, We have a blueprint EN/Accounts /en/credit-cards/products/advance and live copy /sg/en_sg/credit-cards/products/advance The advance page content is going to be synced with its live copy page to create a new look and feel (just for testing and sign off).  However author is not ready to put that live yet and still needs to make regular updates on the previous version of the page.  whats the best way to handle?  Is versioning on the /sg/en_sg/credit-cards/products/advance page the best way to handle? or do we need to make a live copy /sg/en_sg/credit-cards/products/advance1 just for sign off then rename to /sg/en_sg/credit-cards/products/advance once ready to go live? thanks

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Hi AllAccording to the adobe analytics documentation you can send multiple product information with different events associated with it. https://docs.adobe.com/content/help/en/analytics/implementation/vars/page-vars/products.htmlI followed the syntax and I sent a request like this: s.events = "event1,event2,event20,event21"s.products = "Example category 3;12345;4;12.60;event1|event21=9;eVar1=Merchandising value|eVar2=Another merchandising value,Example category 4;12346;1;59.99;event2|event20=1;eVar3=Merchandising value 3|eVar4=Example value four"; counter events: event1,event2numeric events: event20, event21products: 12345(event1 and event21),12346 (event2,event20) When I check the results in workspace, I see that both of the events1 and 2 are associated with both the products.According to my expectation,           event1 should only be associated with product 12345           event2 should only be associate

Hi, currently we are using the Adobe ID for our users. We would like to know what happens if we delete the user when he leaves the company. Is there any opportunity for the user to have access to our data after deletion? Is there any way for the user to store our data in third countries? We only have to make sure, that everything is GDPR compliant and the user has no option to use the data afterwards. In the future we want to use the Enterprise ID but this is not possible at the moment. So hopefully you can tell me in the meantime which rights the user has and what he can do with our data.  Thanks, Sophie 

Hello,I've been exploring ways to view First Touch/Last Touch marketing channel data, and how the selected date range impacts these reports.  I've explored this three different ways so far with reference to one of our custom events, e131: 1) Visitor-level segmentation, 2) Visitor-level Fallout and 3) First Touch/Last touch reporting matrix.  Below, you'll see that the counts between report #2 and report #3 for the month of March 2020 are nearly identical at 536 and 541 counts, respectively.  Regarding the report #1 reporting a higher 675 count...I believe this is possibly attributed to the Visitor-level segment, by its nature, having a more broad definition.  So far so good... However, when I modify the date range to Last 90 days, the variance widens significantly for these three reports, particularly for #2 (1715 counts) and #3 (1480 counts).  Is there an explanation on why simply changing the date range creates such a large variance?

I am trying to set up a flow that will allow us to continuously add members to a list, but only have the new members receive the email I am sending. What I am trying to figure how to say is if John Doe received "X" email do send it to him again. I figured out how to set up a flow that would REMOVE the lead from the list after the email has been sent to them, but ideally the flow would just not send the email to anyone who has received it already.Thanks for the help in advance!John

So I have an AEM website with the entire folder structure including the core package with java files. The way I'm currently exporting it to be able to run on any other machine is that I download the "samplewebsite.all.SNAPSHOT " through CRXDE and upload the same on the other machine through CRXDE. For the core package, I do a maven build and then upload the "samplewebsite.core.SNAPSHOT" jar through system/console/bundles. I'm curious to know if this process can be reduced down to just one package upload which contains the core package files as well? @briankasingli