Campaign Standard

The dashboard UI shows 'Send immediately once confirmed' for a duplicated email copied from any prior scheduled email.  This schedule information on the dashboard is misguiding to say 'send immediately' when the actual selection inside the Schedule window is different. This always creates preparation error and creates confusion with the wrong information for schedule shown in the UI. Any enhancement by Adobe can be done to improve the UI and the message it displays will be of great help.

Being able to send proofs using the real data passed through via the workflow would eliminate a pain point in Adobe Campaign. There is no real way to test personalisation fields using temporary file data without running the email as an actual send.

In the ACS, I don't see any filter options in the custom resources or profiles tables, the problem I see is sometimes it is wasting lot of time to find out records by date, email, etc...The option which I see only is sorting which will not help much when we have huge data. I feel having filtering option will save time, when we want to do quick troubleshooting.  

I think it would be an amazing quality of life feature to add the ability to tag different deliveries and campaigns. Currently, the intergration with Adobe Analytics relies far too heavily on the establishment of naming conventions and it is difficult to adhere to a particular naming convention among multiple teams and team members across a large organisation. Having tagging and enabling functionality to allow segments in dashboards to be created based on these tags rather than strict naming conventions in a delivery label would make reporting much easier as well as general searching for marketing activities within Adobe Campaign itself. We could tag by product, tag by audience, age group etc and this would provide a far more holistic solution for Adobe Campaign and its integration with Adobe Analytics.

The Transfer File step in a workflow can be configured to optionally delete a source file after transferring the file when the protocol is SFTP or Amazon S3.This option is not available when the protocol is "File(s) present on the Adobe Campaign server".If I am developing a new workflow or am troubleshooting an existing workflow, I may want to run the workflow on the same file several times.  It is inconvenient to have to upload the file to the Campaign server each time I run the workflow because the Transfer File step automatically deletes the file.Please add a "Delete the source files after transfer" option for the "File(s) present on the Adobe Campaign server" protocol so that the workflow author can turn this option on and off as needed.

In Adobe Campaign, reports of events such as opens and unique clicks can be broken down by an Hour dimension, showing the number of those events in a particular hour on a given day. When this same information is viewed through Analytics, it is appearing as if all or nearly all of the events occur at noon. For example, a report in Campaign could show that a message had 1000 opens at 9:00 AM, 1800 opens at 10:00 AM, 800 opens at 11:00 AM, and so on.  Analytics will show that there are 3600 (or more) opens at noon, but none at any other time. Customer Care reported that this is due to the design of Analytics; there is a lag in data being imported into Analytics from Campaign and that data does not carry a timestamp with it, so Analytics assigns it a default of noon. This makes it so that our users are unable to use Analytics to report on data from Campaign with the same granularity as in Campaign itself. Please consider having data flowing from Campaign to An

Request for extra functionality: rename ID's & change Campaign folder of a send e-mail.  Now sometimes its not possible to run backups with standard ID's that are given when one creates an e-mail. Also changing the campaign to a different folder would be nice to create more overnieuw. For example group mailings or archive old mailings.  

Our institution would like to find out what times of day that messages from certain campaigns are most frequently opened.  Are users mostly opening them in the morning, early afternoon, late afternoon, etc.?When building a report, there are Time dimensions for Day, Hour, Minute, Month, and Quarter.  However, the Hour dimension is for the hour of a specific day (e.g. Nov 1, 2019 9:00 AM), not an hour of a general day (e.g. 9:00 AM - 9:59 AM).We would like a new dimension for Hour of Day that would enable us to get counts of events by hour regardless of the day and across multiple campaigns.  This will enable us to better understand our recipients' reading and usage habits and time the sending of our campaign messages accordingly.  For instance, if most of our recipients read in the morning, then we would likely shift the sending time to the morning.

To introduce a separate permission "Delete" as an enhancement. We can only grant this on demand basis to only specific users. In that way we will make users only move the work products they want to delete to a specific Archive folder and IT can purge it on timely manner. This will mitigate the risk of users deleting there own work products accidentally and other users suffering because of DB restore. Here is the Adobe Campaign’s standard backup up policy under the “Data Backup” section of this whitepaper https://www.adobe.com/content/dam/acom/en/security/pdfs/ADB-CampaignSecurity-WP.pdf.  This will be helpful in understanding the database restore process. Per the whitepaper, Campaign’s standard policy is to retain the daily data backups for a maximum of 7 days but it can vary per your contract.  Generally, the standard process to restore deleted objects is to restore from the backup file saved on the day prior to when the deletion was performed, which essentially does the restore but u

When you create a filter on a custom resource, in order to create a parameter, you have to start the process of adding a rule, check the Switch to Parameters checkbox, then select an existing parameter or define a new parameter by typing a name and clicking the plus sign.  (Configuring filter definition)However, if you want to use a parameter in an expression entered in Advanced Mode, there is no place to create the parameter in the Advanced Mode dialog.  You have to first create the filter condition in Simple Mode, then switch to Advanced Mode.In addition, there is also no way to create parameters first, then reference them in conditions.It would be more flexible and convenient if it were possible to create parameters without first creating a condition in Simple Mode.By the way, I couldn't find this in the documentation, but to reference the parameter in the expression, use this: $(@Abc_parameter), where "Abc" is the parameter name.

We are planning to add filters to our Profile custom resource as a convenience to users.  This will enable them to more easily build audiences with common elements, such as "alumni within X miles of the main campus".However, we would like to limit whether these filters are available to users based on their organizational unit.  This would make it so users would see filters in the Shortcuts pane that are most appropriate to their department or role in our university.  For instance, University Advancement will have more benefit from filters focusing on alumni and key donors whereas a specific college may benefit more from filters that select students, graduates, and friends of that college.

Hey there,I'd love the ability to host and call .woff custom font files and .css style sheets within ACS so that I can keep everything in email one reliable place. Thanks!

It would be great to be able to determine which segment code was being used at a given time in a Workflow. At this time when using features such as concatenate segment codes it does it in order of placement in the Workflow. I would like to be able to select specifically which segmentation I am including the segment code to use so I can create variable content with emails based on segment code from Workflow.

I would like the ability to add a filter in dynamic reports for Campaigns. Currently the sender domain can be filtered but the campaign cannot be filtered.

Profile OOTB does not allow the addition of search filters, however those are available in custom resources. I would like to ability to add search filters to OOTB resources such as Profiles so I could search for a Profile using email address.

ACS does not provide its users with opt-in rate for any channel, nor with overlapped opt-in rate to see what % of users are opted-in to which channels. In order to get opt-in rate, you must run custom workflows and figure it out yourself. This is perhaps the #1 data point needed to understand your email / push / etc list, and I think ACS should calculate it for us out of the box.

There is no dashboard where I can permanently save KPIs that are important to me, have the data always accessible to me, have visualization charts to show me trends in that data, and be able to change the time period when I look at it. For example, key data that I suspect all users of ACS may want to know:1. Opt-In rate by channel (email, push, SMS, etc.)2. # of opted-in users by channel3. Email send volume over time4. Delivery Rate5. Open Rate6. Click Rate7. Click-to-Open Rate8. Unsub Rate9. Linked Sales (revenue generated from email)10. Average Order Value11. Conversion RateThose are standard metrics that a vast amount of email marketers need, and this should be in a visualized dashboard within ACS, not tucked away in dynamic reports that need to be re-run each time and lacking proper visualization. I am happy to help Adobe get this done right.

When using the Email Designer in ACS, editing the preheader is a rather unintuitive task. Clicking 'just the right spot' between whatever structures you have in an email and the menu to the right to make the preheader field appear can be pretty tedious - especially since many of my colleagues use MS surface devices and the like (many 11" - 13" devices). It'd be great with a more easily accessible way to edit the preheader.I'd like to propose moving the preheader field into the section where the subject line currently resides. Since most users associate the subject line and preheader with each other, this would be a much more intuitive way of editing an email delivery.

Adobe Campaign Standard isn't really user friendly if you don't know how to create HTML emails. The Email Designer is very easy to use and seems like it would be a great option if you don't know HTML however, every time we use the Email Designer to build an email from scratch, the email does not render properly across all devices and email clients. The only way to get it to render correctly is to have someone with HTML knowledge take a look at the HTML and make tweaks. It would be really helpful if all of the necessary HTML was automatically included when you are using the Email Designer.

There is no option to temporarily disable a typology rule, either in the definition of the typology rule itself or in the list of typology rules in a typology.It would be useful to be able to temporarily disable a typology rule to test scenarios or to remove restrictions on an ad hoc basis, such as for a single mailing, without having to build a new typology.Instead, it is necessary to remove the typology rule from the typology.  In order to restore it, the typology rule has to be added back in.  It is possible to either forget to do this or to forget to put it back in the correct position.There are other areas in Campaign in which disabling something instead of removing it is possible, such as disabling a step in a workflow and redrawing transitions to flow around the disabled step.

We have a Subscription Center landing page in which users can subscribe to or unsubscribe from the various Services that we offer.  We include a link to the Subscription Center in our mass e-mail messages to enable users to reach it without needing to bookmark the page.It would be helpful to be able to find out how many people unsubscribed from a Service after receiving a particular message.  Right now it does not appear there is a way to do this because there is no connection between the Delivery and the Subscription Center landing page.I propose that a way to tie a Delivery to a Landing Page be added to Campaign.  This would enable tracking of subscription changes that occur after clicking into the Landing Page from that Delivery.

Is there a notification process available in ACS Email Designer to alert the users on who else is in Edit mode if multiple users are editing  the same Email content at the same time in the HTML Editor? In that case the user can contact the other users to avoid overriding each other's change.

It is possible to define additional search/filter fields for Profiles by adding them to the Filter Zone Composition in the Profile custom resource.  These are useful because they enable you to find Profiles based on several fields, such as e-mail address, name, and alternate ID.When testing a Landing Page such as Subscription, you can select a profile to use for testing.  However, the search/filter fields defined for the Profile custom resource are not made available; you can only perform a default search.  This makes it sometimes cumbersome to select a profile for testing because you can only use predefined search fields for filtering.Consider an application in which you can search for people by last name or first name on one screen but only by first name on another screen; it would be more inconvenient to search for people on the second screen, especially if you are searching for a person that has a common first name.If fields are added for searching and filtering in the Profile cust

We ran into an issue where our proofs were not being delivered because of invalid characters in the headers.  The error in Campaign was this:Not Defined" as Nature of Failure, and Reason "550 5.6.0 Lone CR or LF in headers (see RFC2822 section 2.2)This ended up being pretty difficult to track down and does not provide the user with enough detail as to what field was causing the issue.  We'd either like to see some validation on any fields that could cause or provide some data cleansing to strip this out before saving to the database.

I work for a streaming video service and we very much want to be able to deploy web push notifications should users opt-in when visiting our website, so that we have a path towards messaging desktop users to drive visits to our site and/or steer on-site visitors to specific content. It's frustrating that Adobe only offers push and in-app, as the competitive vendor set all offer web push. Can we get this on the roadmap?Vote please