Why 2 templates are created on Message Centre execution when we publish on tempalte on control instance | Community
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March 13, 2024
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Why 2 templates are created on Message Centre execution when we publish on tempalte on control instance

  • March 13, 2024
  • 1 reply
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@Parvesh_Parmar ,@AkshayAnand 

,@isahore ,@AndreaBriceno,@ParthaSarathy

,@ParthaS ,@Craig_Thonis ,@Manoj_Kumar_ ,@Amine_Abedour ,@Marcel_Szimonisz,@DavidKangni 

,@Amit_Kumar,@ShashankNigam02,@Ganesh5067, @Jonathon_wodnicki

@costa_n11 

 

Hi All,

When we publish one template on Control instance, why 2 template are created on execution instance,

I mean we have to send only one template only to customer

what is the use of it, just confused

 

Can Anyone please help to clarify my doubt please

Reference from adobe documentation

 

Template publication

When the Message template created on the control instance is complete and once you have tested it, you can publish it. This process will also publish it on all execution instances.

Publication lets you automatically create two message templates on the execution instances, which will allow you to send messages linked to real-time events and batch events.

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Best answer by ParthaSarathy

Hi @dishasharma ,

One template for push event (real time event - to send communication to one recipient when a soap request is triggered for pushEvent) and another for push events (batch events - to send communication to multiple recipients at a time when soup request is triggered for pushEvents).

1 reply

ParthaSarathy
Community Advisor
ParthaSarathyCommunity AdvisorAccepted solution
Community Advisor
March 14, 2024

Hi @dishasharma ,

One template for push event (real time event - to send communication to one recipient when a soap request is triggered for pushEvent) and another for push events (batch events - to send communication to multiple recipients at a time when soup request is triggered for pushEvents).

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