Campaign Classic v7 & Campaign v8

I am trying to send a SOAP call from Postman that goes to Adobe, this call is aimed towards subscribing a recipient to a service. The call looks like this:I am also using these headers:I am receiving a 'SOP-330023 An error occurred during the SOAP call. You don't have the required rights to view the detail.' message after firing: I am not sure why I am getting this message, I've made similar calls using this same endpoint and headers and have not had a problem until now.Can anyone help? Please and thank you! I've tried adding login credentials to the body but I keep getting the same message.

Hi Team,   We have a requirement based on a Boolean Flag we are excluding few records and in the Query conditions there are many links after which we query based on the Boolean's Flag Value.   In our current approach, there are 2 query activities with one having the condition  [Schema1/Schema2/@Flag] equal to "Yes" and the other query having the condition  [Schema1/Schema2/@Flag] equal to "No", then we are using an Exclusion activity and taking primary set as    [Schema1/Schema2/@Flag] equal to "Yes" (1st query's Data) and excluding the 2nd query's records.   Example WF for 1 schema   This approach is done for nearly 40 schemas , which is causing issues and we are required to Optimize the Workflow and reduce the number of activities being used.   Could you Please suggest us the approach to use the single query instead of multiple query's and Exclusion activities   Regards, Pravallika.    

Hi All, please help me  to summarise on usage of Java script activity in Adobe campaign classiclike what all we can achieve with the help  of ava script  in Adobe campaign classic  

Hello Team,  I'm looking to convert a single .csv file into a .zip format and then transfer it to SFTP. Could you please assist me with this?  Thank you.  Regards, Ankita Vishe

Which three tasks could a campaign business practitioner do to view a personalized version of a delivery?A. Utilize the test personalization optionB. Send a proof of the deliveryC. Analyze the delivery after creating itD. Send the email to seed a list to compare I'd go with A, B, & D. Please confirm if I am right

Hi there,  I'm experimenting with implementing a one-click list unsubscribe feature by incorporating the following code into the Additional SMTP header:List-Unsubscribe-Post: List-Unsubscribe=One-Click List-Unsubscribe: <unssublinkfromwebapp?id=<%= recipient.cryptedId %> >, < mailto:<%@ include option='NmsEmail_DefaultErrorAddr' %>?subject=unsubscribe<%=escape(message.mimeMessageId) %> > https://experienceleague.adobe.com/en/docs/deliverability-learn/deliverability-best-practice-guide/additional-resources/campaign/acc-technical-recommendationsAlthough I've utilized the XML file provided on the helpx page, I'm uncertain whether it effectively captures the unsubscribe requests. Is there a method to verify unsubscribes after recipients click on the unsubscribe link in the SMTP header?I've conducted tests on this feature in Yahoo and Gmail but haven't been able to monitor the status of subscriptions.

Hello, I'm trying to set up a monitoring system that will calculate all my leads receiving duplicate emails. Regarding the workflow activities, I think everything is correct. However, when I perform a querydef on a temporary schema, namely temp:changeAxis2, I get no results. If I use the temporary schema temp:query, though, I manage to get results. Here is my workflow:Let me explain. I select all the leads from my database (I will change the targeting once I have resolved the issue). Then, I switch dimensions to the broadlogs, deduplicate the duplicate lines I have, then deduplicate the duplicate leads, and switch dimensions (temp:changeAxis2) to the recipient dimension. Finally, I send an email to the relevant operators containing the following JavaScript code: var query = xtk.queryDef.create( <queryDef schema='temp:changeAxis2' operation="select"> <select> <node expr="[target/@mongoId]"/> </select> <orderBy> <node expr="[target/@mongoId

The sent count is less than the upstream population. What are two reasons for this result? A. The upstream population did NOT include seeds. B. Some pressure typologies were applied. C. Some recipients were Quarantined. D. The upstream population was too large. My answer is B and C. Please correct me if I am wrong

What is the purpose of setting an activity execution mode to ‘Enable but do not execute’?A. to step into the activity and execute stepwiseB. to examine records coming into the activity Both are valid for me. Your support, please to confirm the correct answer.

Which two tasks can be performed to reduce the probability of a delivery being blocked or flagged as ‘spam’ by anti-spam tools? A. Make sure your delivery does not contain only images B. Email content should have both HTML and text parts C. Specify recipient’s name in the greeting D. Specify an English translation for non-English mails 

A Campaign has a scheduler set up to run weekly. The scheduler triggers a recurring delivery and a continuous delivery.How many records are created in the delivery table at the end of 3 weeks?A. 4B. 2C. 6D. 3 I believe the correct answer is "4" records but I got "3" to be the correct answer. Please explain.

17/05/2024 09:24:57 XSV-350122 An error occurred and the process has been stopped.17/05/2024 09:24:57 XML-110018 Error while parsing XML string ''17/05/2024 09:24:57 (1:1) : invalid document structure17/05/2024 09:24:57 SOP-330011 Error while executing the method 'Prepare' of service 'nms:delivery'.17/05/2024 09:24:57 SOP-330011 Error while executing the method 'PrepareMessage' of service 'nms:delivery'.17/05/2024 09:24:57 SOP-330011 Error while executing the method 'PrepareMessageImpl' of service 'nms:delivery'.17/05/2024 09:24:57 DLV-490000 An error occurred while executing rule 'HM KR Subject Legal Text'. Please ask the platform administrator 'Adobe Inc.' to check syntax and validity of this rule.17/05/2024 09:24:57 SCR-160012 Javascript: error while evaluating script 'hmKRSubjectLegal'.17/05/2024 09:24:57 Cannot load document of type 'hm:recipientLookupFolder' satisfying condition '([/@id] = '0')'.17/05/2024 09:24:57 WDB-200011 The requested database record does not exist

Hi All, Failing to send emails to BCC address.We have hybrid implementation where we are sending emails from mid sourcing server managed by Adobe.Made the following changes for this1. Made 2 changes to server config in midsourcing, set archivingType = 1, and smtpbccaddress=<<bccEmail>. 2. Checked the checkbox Email BCC in delivery template in marketing server. Do we need to change anything in marketing server config file?And what is the best way to debug the issue, could not find much information in delivery logs. 

Hi Team, I wanted to exclude records where the rec create date of feature schema is less than then broad log event date. There was a join between recipient schema and feature schema. First I tried querying the recipient delivery logs by keeping rcipient as target dimension and then later added one more query activity and selected temporary schema as the previous broadlog query activity which is giving me 0 records. Please suggest on how to get the records where the event date is greater than the rec_create_date of feature schema. Thank you in advance. Please can you make me understand how the below query activities why it was fetching 0 records   I tried something as below by using the filtering dimension as feature schema & targeting dimension as recipient. Will this fetch me the correct amount of records. 

Adobe Campaign provides an out-of-the-box module to help you create various offers, and the ability to define the rules and content to ensure that you are talking with your customers and sending them the offer that is most relevant to them. However, with Adobe Campaign’s Offers UI, it becomes a time-intensive job if we need to create multiple offers and then run through the necessary content and eligibility approvals for each one. If only there was a way that we could get the content set up for the different offers, have them approved in a single go and then have them created in Adobe Campaign. But is this even possible?The answer… “Yes!”. With the Adobe Workfront and Adobe Campaign integration (via Workfront Fusion), this process can become a reality. In this post, I will highlight how we can leverage data that we capture in Workfront, run an approval process, and trigger the creation of the offers in Adobe Campaign.Offer Content to Capture: For this post, I am mainly looking at the c

Hi Community, Our Campaign Community Advisor, @Marcel_Szimonisz, has shared from his experience about various scenarios and approaches on workflow error handling in Adobe Campaign. Check out his detailed and insightful blog post here: How To Handle Workflow Errors In Adobe Campaign Classic   Abstract: In the world of marketing automation, it’s essential to know whether workflows, campaign and technical, are functioning correctly and without errors. If they do fail, receiving notifications of such events is crucial. Sometimes, you may want to suppress errors in areas where you regularly anticipate them, yet you do not wish to halt subsequent executions. I will try to cover all scenarios and different approaches to error handling in Adobe Campaign Classic.   Please feel free to reach out in case you have any questions through the below comment section. 

Hello, I am encountering an issue where the AMP content is causing a SPAM Assassin warning: MPART_ALT_DIFF_COUNT BODY: HTML and text parts are different I became aware of this when the email was sent and got massively flagged as SPAM. I know the AMP tab is the issue, because when I remove the AMP content and preview the email, the warning disappears. Has anyone else encountered this? Is there a work-around? Is this a Campaign bug? Is this an AMP bug?

Hi Team,  I'm utilizing a data loading function with a date column in the format dd-mm-yyyy. Although I've chosen the format as dd/mm/yyyy and set the separator to "-", it's returning zero results. Is there a method to convert the data to dd/mm/yyyy after the file is loaded? Please advise.  Thank you in advance

What is the difference between standard delivery, recurring and continuous delivery?

Hi Team,  I aim to select the records with the latest creation date. Suppose there are six records with unique IDs but identical customer names, each with distinct creation dates. Is there a method to choose the most recent record based on the creation date? Thank you in advance

Good morning,I am starting to use this technology and I have found myself with a limitation, or surely I have no idea how to use this in an efficient way.I am creating a workflow to get some customers who have bought some products of some categories, to whom I have to send an email with a top 3 products of the same category but not what they have already bought.In short, I have the customers dissected and the products they should receive. Now my problem is how to send this information for each customer.Do I have to make a loop? in that case how do I make a loop from a worflow?I leave a screenshot for a better understanding. Thank you, 

Hi Team,I want to uncheck all the "keep the results of interim population between two executions" in all workflows. So i planned to create a workflow to update @keepResult to "No".In Data schema > xtk:workflow > structure > Display advanced field, I can see @keepResult (keep interim result) attribute. But when i open Query activity or Update Data activity and select xtk:workflow as filtering dimension, in Display advanced field i am unable to find @keepResult attribute. I found this link in forums Unchecking keep result filed in a workflow through javascript  where we can update @keepResult to "No". But please help me to solve this issue using Query and update data activity.Thanks and Regards,Partha Sarathy.

Hello everyone, With our team, we are currently encountering a small but very annoying issue. Indeed, when we try to duplicate an email, the marketing instance crashes instantly. We don't receive any error message; the window simply closes. What's frustrating is that it doesn't happen consistently. It might occur for one person but not for another, or it might happen once or twice but be fine on the third attempt. Sometimes it works after restarting the computer; it's very random. When a colleague experienced the issue, I duplicated the exact same email template they tried to duplicate. She encountered a crash, but I was able to perform my action without any problem.At the moment of duplication, the task manager indicates a significant spike in CPU usage before the crash. So, I wanted to know if this issue is known and if/how you've resolved it.My client console is version 7.3.2 build 9356@037232, and the application server is version 7.3.5 build 9368@de31307.

Hi,We are trying to implement the One Click List-Unsubscribe solution for our gmail addresses.Unlike the provided adobe documentation steps we are trying to use dynamic JSSP code to have the logic for updating the recipient flag post the user clicks on "Unsubscription link".But we are facing an issue that when a user clicks on Unsubscription link in gmail , it shows the message for unsubscribed but still the link to unsubscribe is visible and when he clicks on it again it follows the mailto Option approach and redirects to website to unsubscribe.please suggest for any alternative approach for implementing the One click list unsubscribe solution. Thanks in advance.

Hello, I'm having a problem and I don't have any more idea of how to fix it. I have a workflow that insert registries into database, first read a file, then deduplicate the data and then insert it. The Data schema has a compound primary key of 6 different attributes, defined like this: Then In the deduplication, I search values deduplicating on all these fieldsAnd then in the update data, I selected record identification using reconciliation keys and selected all the primary key's attributes. But somehow, it keeps giving me this error: 26-04-2024 14:45:08 ORA-210000 Oracle error: ORA-00001: unique constraint (U_ADOBECMP.IOP_PRIMARYKEY_D3F6991F) violated  I have checked and tried everything, but this error keeps happening. How can that happen if i'm deduplicating them? I tried to insert them using direct SQL code (INSERT INTO...) and it's inserted, but I've to remove "." before. Maybe it's having a problem reading it? has someone ever faced this and so