Campaign Classic v7 & Campaign v8

Hi I'm using a deduplication activity and choosing 2 fields to base the deduplication on, in the next step, I choose a field that differentiate the records, which a numeric value. When I pick "Using an expression" method and choose the field and the option to Keep the records with the smallest/largest value I doesn't work - it picks the last (if largest is chosen) or first (if smallest is chosen) record from the duplicates from the previous transition, totally disregarding the value in the field picked.  Any ideas why would this happen?

Hi team,We have seen that in few of the cases the registration token is not getting added. These normally test subscribers. Please let me know your suggestions to identify the issue.with regards,Richa Chaubey

Hello,  I'm exporting a .csv file using a Query, a Data Extraction activity and a File Transfer activity. But the File Transfer fails because the specified folder does not exist on the server. I'm using an SFTP server and  I expect Adobe Campaign to create a new folder every month, so I set the server folder as follows:Main Folder/<%= formatDate(new Date(), "%4Y") %>/<%= formatDate(new Date(), "%2M") %>/ So I should get:Main Folder/2020/02/file.csv Adobe is able to create the folders in AWS S3 buckets, not sure why it cannot create folders in SFTP or if I need to do something to make this happen. Thanks!

I am trying to load an HTML file into the HTML editor. The HTML has a CSS  similar to @2375939-face {font-family: 'FONT-Light';src: url('https://www.xxx.com/font-Light.eot');src: url('https://www.xxx.com/font-Light.ttf') format('truetype'), url('https://www.xxx.com/font-Light.woff') format('woff');font-weight: 400;font-style: normal;}within the <style type="text/css">     </style> sectionwhich directs to some special fonts but the Editor throws an error  Any ideas?  If I use Chrome to go to the URL, the font is automatically downloaded. 

I have followed documentation to show inbound offer for anonymous user on website.Created webapp (http://instancename/webApp/APP5) in the same instance and added below code <div id="i_SPC4"></div><script id="interactionProposalScript" src="http://instancename/nl/interactionProposal.js?env=liveVisitor" type="text/javascript"></script> After loading APP5, logged in with admin user, expectation is anonymous offers to load on the webpage, but offers are not getting loaded.PFA screenshot, After loading webpage (http://instancename/webApp/APP5), I see success response from below urlshttp://instancename/nl/interactionProposal.js?env=liveVisitorhttp://instancename/interaction/?env=liveVisitor&ctx=i_SPC4%3ASPC4&z=0.8595316219095246 (2nd url initiated by 1st url) –but the response is empty. Ideally this url should give back offer response , so that it should be filled after <div id=”i_SPC4”> in web form  After drilling down little further

Hiya, We're on hosted on ACC v7 build 8894.  For some reason, when I go to the Home tab and click on Monitoring, I can't seem to view the web (web@default), mta (mta@default) etc. logs for the previous days.  It shows the logs for the current date but not for any other date range I select using the date pickers there.Can y'all advice what could be wrong here? -Harshal

Does the security zone package is included by default in Campaign Classic or this functionality is getting removed as we move to cloud from instances? Or do we need to get the Security Zone Package installed explicitly every time?

HiI am trying to upload a landing page that uses SVG images. SVG has been whitelisted. When attempting to upload content, it doesnt return any errors, it just doesn't publish SVG. Is there a setup I am missing or SVG is not supported.

I am trying to execute insert operation throught javascript method.  var temp="INSERT INTO gowSampleDB(sSTG_ID,sATTRB_CD,sATTRB_VAL) VALUES ('9383677898998939','GOWTHAMANTEST','GOWTHAMTEST1')";logInfo("My query :"+temp);var strSql = sqlExec(temp);  but its throwing unique constraint exception. How do i refer to my sequence and get the next value to insert? 02/11/2020 12:50:57 PM WDB-200001 SQL statement 'INSERT INTO gowSampleDB(sSTG_ID,sATTRB_CD,sATTRB_VAL) VALUES ('9383677898998939','GOWTHAMANTEST','GOWTHAMTEST1')' could not be executed.02/11/2020 12:50:57 PM PGS-220000 PostgreSQL error: ERROR: duplicate key value violates unique constraint "gowsampledb_id" DETAIL: Key (isampledbid)=(0) already exists.

An External Account from a package I am working with has "Call JavaScript" set as its activation mode in its execution parameters. When I update the javascript file in question, then re-execute the workflow that uses that external package, only the old code appears to be used. How can I make sure any changes I make to a javascript file are applied?

Hi, Can somebody please help me on documentation of configuring Main delivery feature in Direct Email Delivery?Also, if somebody has used it, please let me know howto use this. The use case is user wants to have multiple direct email deliveries but write all data in a single file. 

Hi all, Forward to Friend function is not working (Used Social Viral Links block from Adobe classic application), the form is displaying for me and i have entered all the required information, also I am getting the message as "Message has been sent". But I am not receiving any forwarded emails. anyone faced this issue before? Best regards,Poornima

Hi , I am using SQL code activity to do insert into custom table . From the the below code i want the data from enrichment before sql code activity. Can some one give me sample query to fetch values from enrichment and insert into table.  INSERT INTO Customtable(column1, column2, column3, ...)SELECT column1(From enrichment), column2, column3(From enrichment), ...FROM enrichment.   

Hi Guys, Can someone please help me how to recover my main account(Link Below)? Every time I am trying to Login with my email ID new account creating automatically. https://experienceleaguecommunities.adobe.com/t5/user/viewprofilepage/user-id/15163532 Thanks FYI @pablo_rosero1  

Subdomain Delegation Adobe Campaign Classic and Adobe Campaign Standard customers are able to achieve faster time to value with Email channel by delegating subdomains to Adobe via the Control Panel. Adobe Campaign provides efficiency to the administrator users of the product by creating DNS records, setting up inboxes and additional URLs for mirror and resource pages to enable you custom branding needs.  Starting the end of January administrators of Campaign are able to view the DNS details of each of the subdomains used for email sending, corresponding inboxes, URL addresses for tracking, mirror and resource pages. Documentation – https://docs.adobe.com/content/help/en/control-panel/using/subdomains-and-certificates/setting-up-new-subdomain.html Video tutorial - https://docs.adobe.com/content/help/en/campaign-learn/campaign-standard-tutorials/administrating/control-panel/subdomain-delegation.html SSL Certificate Renewal Adobe Campaign Classic and Adobe Campaign Sta

Has anyone experienced this error when trying to approve an Offer? No changes we make to the offer seem to make a difference. ThanksKim  

My web.log logs stopped updating after September 2019. I can see logs from August of 2019 to September 2019 and then there is nothing after that. Does anyone know what could've caused this and how to fix it? Thanks in advance!

Hi, I have enrichment with all the data i want.  Now i am trying to insert into table through java script. I dont want to use update sql activity due to some table transformation.  How do i derive the data which populated in enrichment in java script. For ex sqlExec("insert into gow:SampleDB(std_id,name) select std_id, name  from vars.targetSchema"); i want std_id and name from enrichment table.   

Hi all, below is collection which insert or update some Test table.  How to achieve for marked field eventDate, when operation is Update, to skip update of this field?So when operation is Insert all fields are inserted but when operation is Update skip only update of the field eventDate but perform update on other fields? This is easy to achieve when GUI is used but how to do it in the JS code? Regards,Milan   

Hi experts,I have extended nms:service data schema as below XML:<srcSchema _cs="Services (acxwc)" created="2019-12-11 07:48:17.195Z" createdBy-id="0" desc="Services to which recipients can subscribe" entitySchema="xtk:srcSchema" extendedSchema="nms:service" img="" label="Services" labelSingular="Service" lastModified="2020-02-09 14:40:09.848Z" md5="6D8EC334ED48AEE518F68BF4638515EE" modifiedBy-id="0" name="service" namespace="acxwc" xtkschema="xtk:srcSchema"> <enumeration basetype="byte" default="mail" name="messageType"> <value desc="WeChat channel" img="acxwc:wechat-icon20x20.png" label="WeChat" name="wechat" value="21"/> </enumeration> <element desc="Services to which recipients can subscribe" label="Services" labelSingular="Service" name="service"> <element name="WeChat"> <attribute advanced="false" label="App Id" length="120" name="appId" type="string"/>

Hello, I have a question that would seem rather simple but I cannot figure it out. I have a WF that sends an email followed by a 5-minute wait activity, after that, I have a split that identifies if an email was opened or not. if opened send another email if not opened do nothing. In all my test it doesn't matter whether I open an email or not, the WF sends both my test emails through "opened email branch" after the five minute wait here are the rules I have in the split activity.  a snapshot of my WF 

Hi, How could I combine two fields in enrichment activity in adobe campaign classic?Please suggest. Thanks

Hi All,When I replace href of click here from email template with Mirror page url (<%@ include view='MirrorPage' %>) email delivery is not successful it shows unreachable and it shows " JST-#ID# The result of the formula for the '<% if ( #DOMAIN# != 'mirror' && #DOMAIN# != 'forward' ) { %><p align=center> <font style=' URL in the '#ID#' delivery action is not valid. JST-#ID# Failed to replace tracked URLs (content htmlContent)"Kindly let me know if I need to do any configuration.Thanks,Maheswari

Hello there,I am using 2 sub workflows in the master workflow. The Master workflow with one Subworkflow is working fine, but whenever i am adding the sencond sub workflow the master workflow fails to start and the Journal shows the error mentioned below: WKF-560001 Failed to initialize the execution context for workflow (Id=356493320) XTK-170024 The temporary 'temp:subworkflow' schema is not defined in the current context.Note: if i am using the activities from sub workflows in master workflow then everything works fine.What could be the issue?

 ID  FirstName LastName Email1   Name1       Name12    Email12   Name2       Name22    Email23   Name3       Name32    Email3 i want to convert above table into ID   AttributeName   AttributeValue1     FirstName        Name11     LastName        Name121     Email                Email12     FirstName        Name22     LastName        Name222     Email                Email2