Campaign Classic v7 & Campaign v8

Hi, I cam across a very simple question on how to define a campaign hierarchy.  I believe that the correct hierarchy would be first create plan, then program, then campaign and then workflows and then configure / execute the deliveries . I would like to know if this flow is correct here.Thanks in advance.Piyush

Hi All,I recently observed a sudden spike in our deactivated tokens of a day (PN are sent to registration tokens).I wish to know if a deactivated token represents only the uninstalls or does it also represents the refreshed token in some scenario like forgot password etc.Thanks Rishabh

Hi Guys,Any one help me to recover the Navtree folder under Adminstrator>Configuration Management> .The folder has been deleted and not available.Thanks in advance.Kirti Bhawsar

HI all,I have one question about ACC with Oracle.When we try to make complex workflow, there are some issues which are related with oracle archive log.Sometimes, we use many enrichment activity in workflow.At that time, if we want to query large scale customer information, each enrichment activity will make many temporary tables.And when ACC make temporary tables, it will make too many oracle archive log. Sometime this can make very serious problem (like DB space lack). Because of this issues, our client want to use oracle 'append' hint.But as I know, we can not control factory configured query.So I think we need to focus oracle 'nologging' option on table level.Are there any option which is related with oracle 'nologging' option in ACC? Or if you have experienced about ACC with Oracle, could you please let me know your experience ?FYI. Due to customer's internal policy, We can not turn off oracle archive log. And we can not control archived log retention period.Thanks,Best Regards,Dae

Hello,How do you get a recipient id immediately after it was inserted using xtk.session.write?Examplextk.session.Write(<recipient _operation="insert" lastName="Martinez" firstName="Peter" xtkschema="nms:recipient"/>);//How to get the id of this newly added record?

Hi community,Does a split- activity use the temp-data of the workflow or is the data being fetched as soon as the split is reached?Best regardsNiels

Hi,How to write content to a new file or append content to an existing file in Campaign Classic - Workflows?

Hi,I am getting error while I am trying to login to Campaign Classic V6 sandbox instance.The error message is:XSV-350012 Invalid login or password. Connection denied.My company admin has added me in the Users list but still I am unable to login.Any help in this matter would be greatly appreciated.Thanks,Basant

Hello everyone,I made a Web App to send to the customers if they accept the criteria about their personal information.Here is the render of that Web App :What am I looking for, when the customer check the checkbox for the condition and click on the confirmation button, is to store the first data (308406*** call "cinNumber") in some kind of list so I can use it in a workflow later to make an exclusion.Is the creation of a script is necessary (not an export in that) or is there a better way to store that data ?Can we edit the storage of the checkbox so the "cinNumber" can be remembered or put in a list ?Here is what the Web App looks like for your information :Is it possible to do something with the storage variable of that checkbox.If you need more information, feel free to ask.Kind regards,

Hello Folks,I am trying to send an file present over server location as an attachment in recurring delivery, but facing an error. Below are the activities that i configured in workflow:Scheduler -> Query (Get Required Information) -> Data Extraction (Extracting to Server Location) -> Delivery Activity (Chosen a delivery template) -> EndI created a template with some content, target population specified and configured an attachment (Calculated Attachment). Provided the same server path where the file resides. But seems like it is not working as expected, do we need to provide some permissions to campaign on the directory. Because this directory has some access restrictions.Please help!Regards,Sri Bhargav

Hi,We are using Adobe Campaign Classic - v6.1.  I am trying to understand what happens to out of office type replies that are sent in response to emails sent through the platform.  I have looked at the Non-deliverables Management section on our live environment - and see there is an Auto-replies rule that looks as though it would cover this - but it is not enabled on our platform.  Please can you advise what would therefore happen to any out of office replies received?  Would they be sent directly to the mailbox that is set as the reply address on the specific email delivery or are there any other settings to look at?Thanks in advance for any pointers/advice.

where is the download address?i want to Installing the server.

Hello guys,I've a simple query that I've not been able to solve. I'm comparing day of year to day of year to find out someones birthday and it it returning me two days.The query:Note: the @birthday field is a "Date"Result (today 05/14):Sql Query:(Extract(DOY FROM E0.tsBirthdate) = Extract(DOY FROM (GetDate()) AT TIME ZONE 'Europe/Lisbon'))As far as I understand the problem seems to be in the Time Zone but I can't see how to solve it...Does any one have a suggestion on how to solve this issue?Kind Regards,Bruno Cotrim

I've been going through the inbound sms activity documentation but there isnt much insight on how to actually query or iterate through the insms table, not sure if I understand the activity's purpose, can someone shed some light on how to configure it? what actually goes in the script section? do I have to write a querydef on the inbound sms table and then process the results?Event activities

I am looking for a way to setup conditional replies on the "Automated Reply" feature available on the extended connector to no avail so far.My Scenario.KeywordShortcodeAnswerAdditional ActionLorem1234Hello LoremBlacklistIpsum1234Hello IpsumBlacklistI want to setup a reply and action for any keywords not matched, ie. "Sorry we didn't understand your request, please send a valid keyword"I don't see anyway to do it with the OOTB feature in the extended SMPP connector, I have a related question on here ACC: Inbound SMS Activity

Hi Team,I am in process of migration of some previous ESP(3 ESP's ) to Adobe Campaign Classic platform.Can you help me with the correct process of how to import Suppression Data(Including Hard Bounces, Unsubscribes, Invalid Addresses, etc) on the Adobe Campaign Classic ? I need in terms of which table I should import that data into(nms: Address or nms: Recipient or should I create a new schema of suppression data liked to recipient schema). Please guide me with the correct and best approach that can be used to implement this solution around. Also, How to update the qualification so that people who were unsubscribed on Previous ESP, still have the chance to get re-subscribed.I would really appreciate your help on this.ThanksAnurag

Hello everyone,We have forms in Adobe campaign instance which are displayed on our company website inside an iframe. is it possible to hide the iframe (like, changing CSS attribute to display:none;) after successful form fillup?Please share your thoughts.Kind regards,Imran

Hi there,does ACC have a tooltip feature within Input Forms? Or anything else that would help improve UX within a busy input form?Thank you!

Hello,We have our current instance connected to SQL servers database. We want to access data from a different database (Redshift). Can we have 2 DB connections for a single instance? Can we have SQL server as primary DB which hosts all the adobe tables and we can access few tables from Redshift? If yes, How?Below are some of the details.Current version : Adobe Campaign Classic (Hybrid deployment) V.6.1.1Primary DB : MSSQL 2012Please let me know your thoughts.Thank you,vasanth

Hi,I am unable to send proofs when using a personalization block. It works fine when sending the delivery.My delivery fails with the error message: "JST-#ID# Error while compiling script 'content htmlContent' line 157: targetData is not defined. SCR-#ID# JavaScript: error while evaluating script 'content htmlContent'."Please help!Thanks,Vishal

Hello everyone,Is it possible in Adobe Campaign to create a Web App and check for the delivery logs and the tracking logs when I put any emails from a customer or from a campaign in a label text input ?Is there any example or tutorials on how to manage that task ?Do I have to work with a specific Web App, dataSchema, ... ?Kind regards,

Hello everyone, We would like to send offers to recipients via SMS after users interactions on the website. We need to pass interaction data to Adobe Campaign Classic and let the offer engine send (or don't send) the appropriate offer via SMS. And this has to be done in real-time. Simply put, how can be this scenario achieved? I created an offer space for SMS channel, utilize the SOAP web service of the offer space but it just returns the appropriate offers, does not send the SMS. How can i make Campaign classic to send SMS also? I tried a lot but couldnt find an answer Should we use Message Center to achieve this? I could pass the event data to Message Center, add an offer to SMS delivery of MC but I couldn't use the event data on the eligibility rules of the offer. As far as I see, event data is only used on the presentation of the SMS/Email via Message Center.There is Transactional messages and inbound Interaction section on this page; Transactional messaging architecture Is this wh

Hi all,I am trying to get the mirror page urls for a large number of records and update the same in a table for reporting purpose. I have tried nms.delivery.GetMirrorURL() and successfully got the urls in a table. But the problem is it takes a lot of time to get the work done (approx. 90 mins. for around 8000 records). Can anyone suggest a more time efficient way to get these urls into the table (using a workflow). Below is the code i tried. Code:var sql1=" SELECT ibId,idId FROM "+vars.tableName; var sql2= sqlSelect("collection,bId:int,dId:int",sql1); var mirror; for each (var sql2 in sql2.collection){       mirror = nms.delivery.GetMirrorURL(sql2.dId.toString(), sql2.bId.toString())         sql = "UPDATE "+ vars.tableName +" SET sMirror='"+mirror+"' WHERE ibId="+sql2.bId.toString();         logInfo(sqlExec(sql)); sqlExec(sql);  }This code is written in a javascript activity in a workflow.Regards,Jayesh Bhanushali

HelloHere is my issue:I want to show differents offers for targeted members with a list, in this list, my columns will contains emails several offer name (ex: column A(offer1) Column B(offer2) etc..Once imported, I want my campaign workflow run and dispatches the offers for each member targeted according to the information contained in the list.I want to avoid to put if else statement since it can be massive list of  people targeted.what i did:I create offers, and add an enrichemnent  (nms:offer) between the query and the delivery, but i am not sure to how to make the targeted recipient linked to the right offer.any ideas?i am using CLASSIC

How do I configure a security zone to enable an IP range.  What is the syntax?  Or do I have to assign a security zone to every individual IP address in the range?  I cannot find examples anywhere for setting up a range of IPs in one security zone configuration.    We have a range of IPs for access to our SAP system and they will be accessing via API.    This is the range I've been given:   158.52.0.0/16 - 159.41.0.0/16