Campaign Classic v7 & Campaign v8

Hi,  We've trying to do a build upgrade from 9356 to 9383 but found some errors during the way.  We are having the following error after executing rpm --nodeps -Uvh nlserver6-v7-9383-x86_64_rh8.rpm:  [root@ln01adcdes02 ~]# rpm --nodeps -Uvh nlserver6-v7-9383-x86_64_rh8.rpmVerifying...                          ################################# [100%]Preparing...                          ################################# [100%]Updating / installing...   1:nlserver6-v7-9383.0.0-1          error: failed to open dir neolane of /usr/local/neolane/: Not a directory################################# [ 50%]error: unpacking of archive failed on file /usr/local/ne

Hi We are having JSON data having Transaction Date attribute but the values in format of 20250122160808(YYYYMMDDHHRRSS).So i need to change to (for Eg 2025-01-22 16:10:58) YYYY-MM-DD HH:RR:SS This format.How i can achieve this using JS code.

We are building a process that will ingest a file of values from a source. Our intent is to use this data to produce a drop down list in a form for some data entry. This is accomplished via an Enumeration set as the dbEnum value that drives rendering. As values may be added and removed from the source, we need to be able to do the same with this Enumeration. Decisions on whether to use a truncate and reload vs an incremental load strategy are TBD, but we need to understand the options. Is there a way to add/remove/clear an Enumeration's data via JavaScript?

Hi AllWhile trying to run a JSSP in adobe campaign classic v7, I am getting below error.XML-110009 Unable to find the element 'Body' of path '/' (document with schema 'SOAP-ENV:Envelope') Could anyone help me on this. I am trying to offer using soap call as per the adobe documentation.Integration via SOAP (server side) | Adobe Campaign. Thank you

Hi Adobe Team,I am using the Data Loading activity in Adobe Campaign Classic v8, which includes a column for studentid. Upon analyzing the data, I noticed that the studentid column contains blank values.I have configured the following settings:Allow Null: Set to "Always populated."Error Processing: Set to "Ignore the value."However, I observed that the entire row is being rejected instead of ignoring the blank value and processing the other column values. I am unable to understand how the error processing works, despite reviewing the Adobe documentation.Could you please provide clarification on the following error processing options and how they function?1. Ignore the value2. Reject the line3. Use a default value in case of error4. Use a default value in case the value is not remapped5. Reject the line when there is no remapping value Thank you for your assistance.@parthasarathy 

Hi Adobe teamKindly help me to understand below options with an example.In control typology, under the "Phase" category, the available options are: At the start of targeting After targeting At the start of personalization At the end of analysis  Under the "Level" category, the available options are: Error Warning Info Status Verbose @parthasarathy  @sukrity_wadhwa 

Hi Everyone, I’m learning about input forms. I have 6 parameters, and I want the second parameter to become visible as soon as the user starts typing in the previous parameter. For example:When I type something in Parameter 1, Parameter 2 should appear, and so on for the rest. This functionality works fine in navigation hierarchy when the Tab key pressed, but it is not working as expected in delivery.Can someone help me resolve this issue? Here is my input form code:<container type="visibleGroup" visibleIf="EV([../@customSubChannelType], 'Other')">                  <container label="Personalization value details" type="frame">                    <static>Please fill Personalization details here.</static>                    <container>                  &nbs

I've run my workflow. It looks like it has finished, but I don't see the delivery it generated.In v7 there you could see those in the deliveries section , on the right in the campaign general info. In v7, you could see that here:  

Hello, i'm having a problem while sending push notifications. I get the error "Failed to identify developer account, please check your ID and password".  When I check the mobile application and run the Test Connection method, it works properly, so I guess it's well configured. What am I missing? I created the Mobile App, added the information and loaded the project JSON, is there anything more I should do?  Thank you in advance  @parthasarathy @_manoj_kumar_ 

Hello, This is my problem Why after deduplication (100k users) shows 49k more users when the delivery is sent. Can someone explain what could be happening? Thank you

Hi All,I need help A technical workflow should be created that performs a daily check to send alert when the Campaign is Stopped and the workflow is Stoppedplease help to suggest me the query condition--please this is very urgent for me @parthasarathy @_manoj_kumar_ 

Hi All , i have below 2 questions, 1 ) How does tracking is captured when a specific link is clicked by Recipient in email, what is end to end backend process . Can i get a explanation? 2) How do you we know if a user opens a email , how it is captured by ACC. Thanks in advance

Please join me in congratulating our Campaign Community member of the year 2024: @Manoj_Kumar_

Release 8.6.4 January, 202   Check out the details about what's new, general improvements, fixes and compatibility updates in this latest Campaign v8 Release here: Release 8.6.4 General improvements Campaign application stability has been improved during delivery analysis in the context of an Enterprise (FFDA) deployment. This release comes with improved and strengthened FFDA architecture mechanisms, including key management, staging, and data replication. New technical workflows have been introduced for the Enterprise (FFDA) deployment. These workflows replicate delivery and related data by centralizing parallel replication requests on corresponding tables. These workflow start with Replicate nms. A new Enable watchdog supervisor to keep workflow running permanently option is now available in the workflow properties. When this option is enabled, workflows automatically restart after an error occurred. The restart happens every

Hi, I'm trying to call a subworkflow, that queries the nms:recipient table, based on varying variables passed into the sub workflow. This all works fine, but when returning to the parent workflow, I can't do much with it. Trying to do things like enrich it, or even something as basic as split it. I get errors generally relating to missing schema definitions, i.e.XTK-170024 The temporary 'temp:subworkflow-jumpin' schema is not defined in the current context. Is there any way I can tell it what it's being passed is the result of a query on nms:recipient, or is there some other configuration that's required?

Dear Adobe Campaign Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited, in this new year, to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for January 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for Adobe Campaign.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any campaign-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign. Start supercharging your problem-solving ski

Hey adobe campaign classic 7 wizards, i'm in bit of a bind here.Suddenly we can't upload pictures to our tracking / web server.we get this error IOB-090020 Error in SSL library: 'IOB-090013 error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed (code 337047686)'XSV-350059 Unable to upload the images to the tracking servers. So it seems that TLS cert, is the problem.It is build in amazon work spcaces.We have a load balancer added, but i have checked the load balancer, the application server, the web/tracking server and the RDS database, and everyone seems to be with a valid TLS certificate It worked fine in December. Any clue to where to look next ?  Many ThanksRobert.

HelloWe have deployed a web application for one-click unsubscription provided by adobe. The web app includes customizations to track the Delivery ID and update specific fields as required.Issue Details:The web app has been published successfully, and the unsubscribe button is visible in the emails sent to recipients.When clicking the unsubscribe button in the email, the web app does not get triggered.However, when we manually copy the unsubscribe URL from the email's source code (via "Show Original") and paste it into the browser, the web app works as expected.Expected Behavior:The unsubscribe button in the email should directly trigger the web app and process the unsubscription, Update required fields, return delivery ID of the delivery.Troubleshooting Steps Taken:Verified that the web app URL is correct in the email's unsubscribe button.Tested the web app by directly accessing the URL in a browser, and it worked as expected.Confirmed that the web app is published and operational.We n

Hi Team,Can anyone please help me understand, if we can connect Adobe campaign classic with Whatsapp for business.I want to know the feasibility of connecting them via Adobe I/O for data share between Adobe campaign and Whatsapp for business.Any lead would be helpful.Regards,Subrat Sahu

Hi Adobe team,Request you to explain below points of sub workflow activity in Adobe campaign classic.1. Why does a child workflow need to start with an "End Jump (1)" and end with a "Start Jump (2)"?Is there any specific logic behind how Adobe handles this in the back end?2. If I save my sub-workflow and call it in my primary workflow, will the sub-workflow execute every time?I want to ensure that fresh data is used, as my sub-workflow contains a query that retrieves data from the customer schema, which is updated daily.3. If an error occurs, a copy of the sub-workflow is created for debugging.In such cases, do I need to call the copy of the sub-workflow in my primary workflow (e.g., copyTest instead of test)?4. In my primary workflow, can I call the sub-workflow directly after the Start activity?Will it work? If not, what conditions or configurations should I take care of before and after the Sub-Workflow activity in the primary workflow?

I've 10 M records in recipients. Last time I did a "full" updated  based on "myfield" , there were 9.5M records updated but 0.5M were not. I guess because these 0.5M were not found based on "myfield". Since they were not present at the moment of the update, there was not match based on "myfield".How can I only ingest this subsegment of new recipients?I tried:1) loading the file "my_recipients.csv.gz" with a Load Activity, 2) Querying all the recipients where primary key (ID) is not empty.3) Connecting those results in an exclusion activiy but I got: 01/20/2025 9:14:16 AM WKF-560029 The document types of inbound events ('' and 'nms:recipient') are incompatible (step 'Exclusion'). Unable to perform the operation.01/20/2025 9:14:16 AM Element 'target' unknown (see definition of schema 'Cargar Datos Persona (temp:fileImport)').01/20/2025 9:14:04 AM Executing exclusion 'Nuevos recpients' (step 'Exclusion')This is how my Exclusion activity is set, where Primary Set is the

When Updating the Databse structure, I see:-- Log: Updating table 'NmsBroadLogRcp'DROP INDEX nmsbroadlogrcp_event;When this happens? That index will be created again automatically?

Hi experts, We are preparing for our Prod upgrade to 9356 on 4/13 and noticed in UAT that our SSO login is not working for testers. We downloaded the most recent version of 9356 from the Adobe download center and saw an error saying that client certificates were not found. Error details:An error occurredNo valid client certificate found in the request. No valid certificates found in the user's certificate store.Please try again choosing a different authentication method.Sign in with other optionsError detailsThanks

I understand we need Project ID, Private Key and Client Email. As far as I know these variables should be provided by the app developer.But what about Integration Key?When creating a new mobile application there is a integration key generated by default.So we need to set up the integration key shown in Adobe Campaign inside our app? Like this documentation suggests:   

Hi All,I have a requirement to send a test email to a user using the delivery API method (submit delivery).Adobe Campaign will receive all campaign and recipient email information from the upstream part of the SOAP implementation. We (AC) just need to receive that data and deliver the test email to the recipient's email address within a few minutes.Any leads or suggestions on how to achieve this would be appreciated.Thanks in advance!@ccg1706 @parthasarathy @_manoj_kumar_ @craig_thonis @davidkangni