Mail tracking - Missing types

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Within an email tracking we only see email clicks and opens

Tracking:

We don't receive optouts, web, transact, etc. How do I include these types within the mail tracking?

ParthaSarathyAccepted solution

Community Advisor

Hi @jkkkkkkkkkkkkkkkkk , Same with getting content from AEM. you can find the tracking option or in bottom of HTML editor you can find 'Display URLs'. There you can be able to select the type of link.

~ ParthaSarathy S~ Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups

ParthaSarathy

Community Advisor

Hi @jkkkkkkkkkkkkkkkkk ,

While creating delivery > select tracking > select the drop-down and select the category in it.

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~ ParthaSarathy S~ Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups

J

jkkkkkkkkkkkkkkkkkAuthor

Level 2

Thank you. But how do I do it if I get the contents of the newsletter from AEM?

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ccg1706

Community Advisor

Hi @jkkkkkkkkkkkkkkkkk,

Have you integrated properly AEM with campaign?

Regards,

Celia

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