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DishaSharma
Level 4
March 10, 2024
Solved

Can we track open and clicks for sms

  • March 10, 2024
  • 1 reply
  • 501 views

@Parvesh_Parmar ,@AkshayAnand 

,@isahore ,@AndreaBriceno,@ParthaSarathy

,@ParthaS ,@Craig_Thonis ,@Manoj_Kumar_ ,@Amine_Abedour ,@Marcel_Szimonisz,@DavidKangni 

,@Amit_Kumar,@ShashankNigam02,@Ganesh5067, @Jonathon_wodnicki

@Amine_Abedour 

 

hi all

i am bit new to adobe camapign

i have few asks

 

Can we track opens in sms in Adobe campaign

 

can we track clicks in aidbe camapign

 

what kind of links we can track in adobe campaign

links which are adobe web aap can be traced in SMS??

 

lets m adding show now link in sms can we trace that?

 

please request u all to clear my doubts

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1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
March 11, 2024

Hi Disha,

I would recommend checking out the two resources below:

 

Forum post:

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/tracking-links-in-sms-messages/m-p/318451

 

Out-of-the-box documentation:
https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/sending-messages-on-mobiles/sms-send.html?lang=en

 

Regards,

Craig

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