Adobe Marketo Engage General

I was checking the Email Link Performance report and noticed malformed links. However the same link in another email program was not malformed. I've read that the link could get malformed as a consequence of the client's email system  or the browser not passing the link correctly. Does this change the client's user experience and also how do I avoid getting malformed links in the future?

Hi, Please help me with my query below: My web page visits is not tracked by Marketo (whereas when other's test it works fine), one of the reason I could think of is I have filled the form with different email addresses and I feel it's a cookie issue. Please let me know how to fix it,   Thanks, Deepthi.    

Hi all, a question about RTP: is there a way to create a control group when setting up A/B testing on our RTP campaigns? 

I have a lead who Marketo was able to bring in anonymous activity for prior to their becoming a person via salesforce sync. How was Marketo able to do this when this person did not have an email to associate with the SFDC lead coming in?   I understand that Marketo cookies leads and when they fill out a Marketo form and become a person Marketo can match their cookied, pre-form fill behavior with this new email and person that has been created. In this case, however, I cannot see what Marketo is using to make the association.   Any thoughts?

    We have a site that uses Marketo embedded Marketo forms. We want to implement a bit more sophisticated conversion tracking other than a button click for form submission. The thought is we would work with the Forms 2.0 API and utilize the onSuccess callback. After a successful callback we would push the conversion to Google Analytics.    I'm not a coder by trade but my understanding is that I would use a variation of this code.     MktoForms2.loadForm("//app-ab00.marketo.com", "785-UHP-775", 1057, function(form) { // Add an onSuccess handler form.onSuccess(function(values, followUpUrl) { // Get the form's jQuery element and hide it form.getFormElem().hide(); // Return false to prevent the submission handler from taking the lead to the follow up url return false; }); });     According to this article it is suggested that something along the lines of the following code be inserted     ga('sen

Would like to block people from using a generic email to submit a form. We're blocking them on the back end by removing them from flows but would like to show an error message or something to try to get people to use their business addresses instead. Any way to do that?

Since this morning, whenever I click a link in a test email I send myself, google shows a Redirect Notice of the url that I've linked to, requiring folks to click again on the URL to navigate there.    Our domain is verified and this hasn't been happening. It's only been since today that this has started.   Does anyone know what could be causing this?  

We have 2 dedicated IPs for sending emails.   I was wondering if there was a way to run a report by dedicated IP.  I'd like to be able to see which emails are sent by which IP to help in diagnosing deliverability issues and comparison with our BCC hosting tool that we use for compliance.   Is there a way to do this within Email Insights or the Analytics section or elsewhere?

My marketo is connected with zoom. Attendees were not being updated in in marketo (my both attendees and no show smart campaign were already activated) once the webinar is over all the attendees were showing in No shows. What i did was i went into event actions and selected the option refresh with webinar it worked. I can see the attendees now. But now they are also showing in No Shows smart campaign as well. Can someone help on this. 63 is the smart campaign for no shows and has the attendees as well.  

I am working on an API with ON24 which works great except our instance runs with partitions and everything is being assigned the global. They had asked for the partitionID which will allow them to send each account on ON24 to the correct partition. I am just struggling in locating that ID without calling the API.   A couple of questions... Is it the same as the wsInfo in the munchkin? And is this doable? or will they need to call each partition with a different clientID and secret?

We sent someone confirmation email which has webinar url to someone who filled out form using trigger campaign. But we came to know he used different email.   Now we want send him a seperate email which contain webinar url token to attend webinar   Can I use a batch campaign -use the filter 'email address' and in flow step- ''change status' as' Registered' and send a confirmation email which contain {member.Webinar – url}}. - will it be give webinar unique link to recipient to attend the webinar?

Hi everyone, I had a quick look and couldn't see anything that answered my question.   I'm working on gathering email metrics from Q3, and I have an email that I know was sent on August 18 (this is not the only example though) and it is not showing up on the email Insights page.   I've set the correct workspace and my custom date range to July 1 - September 30 2020. The Programs/Email Sends show up when I search for them in the filters tab, but no email insights come up.   Has this happened to anyone else? Anyone have any idea how I can fix it?   Thanks!

After creating a program on Marketo and creating an email and a Smar Campaign,  how come you don't get influenced after clicking on the email?

Does Marketo have the ability to create private landing pages that customers can access through a password? We have some product landing page notes that we don't want prospect-facing, but would like to enable our customers to access and still have the same look/feel as other Marketo landing pages. Is this possible? I've searched the community & nothing comes up, so posting as a discussion here.

All, I have a situation where I can't use a trigger to fire off webhook calls (I won't get into the reasons why, suffice to say there is a quirky legacy system at the far end of the pipe).   My desire is to use a smart campaign running every fifteen minutes to fire off all eligible records created and/or changed in that timeframe.  However, Smart Campaigns can't be scheduled to run at that frequency.   Any thoughts on how to do that?   Cheers Jo

I am trying to produce a report that will show which emails the People in my database have received this year. I have not ben able to find a way to do this. To be clear, I need a table with all my People on it, not just looking at them one at a time.   Has anyone been able to do this?

Business pain point is to track click link on email and link is generated from velocity token. but in Marketo email performance report click details are null for velocity token URL. I was wondering what would be main reason for that.

Hi Everyone,I would like to use a wait step in my email nurture campaign based on the following ruleWhen someone added to the list, wait at least 24 hours and send the next email. I want to send the email only on Monday, Tuesday, Wednesday, or Thursday between 8.00-18.00. I can see an option in the wait step duration, but only for Mon- FriHow can I set up this sending time in the wait step?Thank you in advanceKata

Hello,   I trying to test streams of an engagement program. I read the Marketo Doc & some posts but I don’t find the answers of all my questions. I tested with a lead but I received no email.   Does the “test stream action” work when the engagement program is set “Off” in the setup? Can I test it if I use smart campaigns to move people from a stream to another stream rather than “transitions rules”? What is the expected result when I click on “run cast” after choosing a test lead? Should I receive immediately the content or should I wait the cadence? I suppose the test lead must be an engagement program member and then qualified to move between streams, right? During a test, could a lead reach out communication limits?   Thank you in advance!  

Hello!    We keep running into an error when are trying to connect another Zoom webinar account to our Marketo instance. Has anyone been able to do this? We currently have another account attached that is populating as a login, but cannot seem to create another login.   Zoom error:  You cannot authorize the appAn account admin is required to install this type of app. Please contact your account admin or IT administrator to install this app.

Sending an email with a dynamic subject line using Custom Objects. I am able to render this successfully with the Custom Object Token and corresponding Custom Object Field in the subject line. However, when I send a sample or live send...there is a space that is created that I can't seem to fix. Suggestions? Pic below.  

I have been having issues since I started creating support tickets in Marketo. When I go to case management -> create a case A page comes open saying,"You are not currently authorized to create cases for your company. To add yourself as an authorized support contact, click the button below." With a button to "add me as an authorized contact" which I've tried clicking and it did not do anything. Please advise.

Hey everyone,I just registered for the Brunch and Learn Marketo event in Boston, and saw that the 'Add to Calendar' link gave me multiple options (See below image).Does anyone know how they were able to do this? It looks like it isn't through Marketo, but figured I would ask anyway since we would like to test this out.Thanks,Tyler

Hi! I'm curious if anyone has ever set up an email where the primary on an account is in the 'to:' section of an email and all other members associated with the account are cc:ed. I'd like to be able to do this in mass if possible, meaning I'd like to be able to email multiple accounts at the same time with their teams cc:ed. Please let me know if anyone has figured out how to do this. Thx!

Marketo allows for 31 days bulk activity data export in one time. But not sure if it is limited to 90 days only or it can be fetched more longer than 90 days. Business need to fetch bulk activity data for the month on June 2020 using REST API. is it possible to fetch the data after 90 days via bulk REST API data export?