Adobe Marketo Engage

Hi there, I have a smart campaign I set up that will send a flow of emails between wait steps. For one of the emails I need show a different one depending on whether they have a particular data piece or not. I created a smart list to capture all leads that have a "code = 1". Campaign: Select all leads with status code xyz Send email 1 Wait 5 days Send email 2 (if member of x smart list, send email 2a, if not send email 2b)Smart List: Select all leads with member code =1Does this smart list continuously update? So when we get to the third step of the flow, will it still be accurate information?Thanks in advance for any help!

Hi There,    I want to establish connection between Marketo and Adobe Journey Optimizer. I followed the instructions as mentioned in the below document. https://experienceleague.adobe.com/docs/marketo/using/product-docs/adobe-experience-cloud-integrations/set-up-adobe-organization-mapping.html?lang=en  I received the below pop-up information. My inquiry is as follows: Can we reverse this process, meaning, is it possible to disconnect the connection when required or necessary? Upon disconnection, what happens to the data? Is it automatically removed, or do we need to manually remove it from AJO? This is crucial because loading numerous records or profiles in the sandbox environment may impact the licensing cost and platform performance. Thanks in advance.

I am using lead token in Webhook call when using POST method call. But the output provide NULL value but in lead is having data for that specific field which is not reflecting. it is specific to only one field which is string type. I have not faced such issue in any other Marketo account. This is very weird does someone know why this so or what will be root cause for this?  

Hi, Does anyone know when we do the first sync between Microsoft Dynamics CRM with Marketo, will Marketo copy the entire database to Microsoft Dynamics CRM? I see the help doc only clarifies the Marketo will copy the entire  database from Dynamics but not sure the vice versa?   Thanks a lot! Ciara

Hello Everyone!We are looking at creating a field that will grab the web page the form was filled out on.  We then would like to add this as a token in and alert that goes to sales when a form is filled out?  Do anyone have any ideas of how to accomplish this?

-Long time Lurker, First Time Poster- In a nurture program with 3 streams that has been casting for multiple months, we have each of the streams cast at 10am Wednesday 'Recipient Time Zone'.  Our contacts span the globe.  We noticed in some contact's activity log that they have an "Email sent" at 3pm Tuesday, then "Email delivered" at 10am Wednesday, which makes sense. I could use some clarification on what happens if I drop new content in the stream AFTER 2pm Tuesday (after the start of the cast, but before everyone's 10am). I have found documentation about the 25 hours needed for the first cast, but does that apply to all subsequent casts? Thanks!    

Google Tag Manager has a JavaScript problem. Yep, that’s a strong claim.   Isn’t GTM designed to inject so-called “tags” — HTML fragments including <script> elements and perhaps related markup like <form> elements and <div> containers[1] — into your pages? How could it have a JS problem if it’s pretty much about JS?   OK, let me be fair: it only has a problem if you’re trying use recent JS. “Recent” as in syntax and keywords that were ubiquitous in, say, 2013. If you don’t mind coding like it’s 2008, you’re good.😛   See, the Custom HTML type tag supports local <script> blocks, but they’re only allowed to use ECMAScript 5 features.[2] For example, an attempt to use block-scoped variables — let or const — makes your workspace unpublishable:     I’m no longer religious about Internet Explorer support (through mid-2021, my

Hi,   I tried to use Marketo tokens in the follow-up URL but it seems it only allows my.tokens. And since we can't use tokens inside tokens.   Is there a way I can send the email of a person in the follow-up URL, like https://www.google.com/?email=aaa@bbb.com   Thanks!

Is there a way to lock the values of a mktoList? For example, we have HEX values in a mktoList so a user can select from brand colors. We have found that even those these options are available via a dropdown, someone can simply type a new HEX value into the variable field bypassing the dropdown options. Is there anyway to lock that field so they are only able to select one of the provided values?

Hi all,    I am running a campaign which has an initial batch campaign then trigger campaigns based on a prospects activity (clicks link etc). I thought some contacts were stuck in the initial wait step and removed them from the flow, however I think that was a mistake.    Can I add them back into the campaign (using request campaign via the person detail tab)? and if so, will they just pick up where they left off or will they start from the start again? Or will they not receive anything as they have technically been a member of the flow before?    Thanks in advance!  

Hi, I'm trying to create a smart campaign to do the following: Add to flow when record becomes a new client Send and email every 6 months Remove lead from flow 6 months prior to the record's 'client end date'. Repeat 10x So far I have the following:       Not too sure how the middle step options work for date so I went with 'in future'.   Would the logic for Remove from Flow work like I am aiming for? If not, what should I be doing?   Cheers Rob

Is it possible to use a token in a wait step, not for a specific date, but a program token such as {{my.wait time}} and have the value of that token be a wait value in minutes or days, such as "15 minutes"?

Hi all,where can I set some constraints up? - so that for a particular field the values suggested are a pre-set list. A person would still be able to manually type in some other value, but it would be impossible to use the Multiple Value Chooser to get those 'unpreapproved' values..Many thanks in advance

Hi fellow Marketo users,Stumbled on a cookie issue, below are the details.We're testing embedding an iFrame into a landing page and placing a Marketo lightbox form as the gate. The vendor, Navattic is integrated with Marketo via API. Feeding in data such as step completed, project name, etc. When users are already cookied or clicked "accept cookies" from the page, Navattic is able to push user engagement data with the iFrame into Marketo as person custom fields. (Perfect).However, when users don't accept the cookies or ignore the cookie prompt from the web page, the data will not push into Marketo. I am confused by this because if the user fills out a Marketo form, shouldn't the person be cookied? The engagement is after the form fill.Curious if anyone else have experienced this issue before? Are there any workarounds? Thank you very much.

Hello, everyone! I'm having an issue with the integration between Marketo and Salesforce. I won't give you here all the context because it's not relevant, but you should know I'm already talking with the support team from both companies.   But, while the issue is not solved, I need to send information from Marketo to Salesforce.   Basically, I have leads with fields filled out in Marketo, but because of the integration bug, the same fields are empty in Sfdc. When I try to force the sync, both end up empty. So, Sfdc is sending the null value to Marketo instead of the other way around.   Do you know if I can build a Smart Campaign to make this unidirectional sync? The flow step "sync to sfdc" doesn't work in this case. 

I have updated rebranded email templates. I plan to create new email assets using the new email templates. Then copy all the HTML and paste it into the current nurture email assets. Does anyone know if this will still make the email appear to be "new" to those in the nurture? I don't want people to get this email again because the content itself is staying the same, just some elements of the footer is different.   

Guys, i need help#set($testA = "{{lead.change}}") **content is down #set($testB = "Down") #if( $testA == $testB ) TRUE OUTPUT #else FALSE OUTPUT $testA $testB #end when rendered output is FALSE OUTPUT Down DownQuestion : why it is not rendering "TRUE OUTPUT" ?? while $testA and $testB is the same "Down"

Just spent 4 hours designing a landing page in Marketo - only to delete it by accident! How can I restore it? Can I restore it? Thanks