Adobe Journey Optimizer

Hi, I want to pass an expression fragment (SMS) as follows:"Hi first name" (first name to be taken from the profile attributes) into the custom action message body. Is this possible?If not, can I copy paste this fragment into the custom action body? Thanks 

HiCan we use If,elseif,else in the AJO content fragments if yes please let me know how with one small example that will be really helpful we want to make the diffrent layout for diffrent profiles . the Varient i know it will work but it incresing the size of the html it is going over 100 kb.let me know it there is any alternate apporch we can try.the one i tried but it is giving some error i am getting one error 

Hi All,I'm currently setting up custom actions in Adobe Journey Optimizer (AJO) to send profile attribute details to an external API. However, I need assistance with creating an Audience to exclude members to whom I've already sent data on the same day. Additionally, I plan to use this Audience as entry criteria for the journey. Can I exclude members in the Audience? I didn't see any events happening in the profile after the profile details are sent via custom action, which is why I'm a little confused here. Any insights or suggestions would be greatly appreciated.

Hi all,  if we want to send an email only once to a user being part of a segment (only the first email will be a welcome, then he will receive other communications) allow re-entrance disabled is not the right way i suppose.  how could we do? we can use a param in the condition to check if he entered the journey and already received the mail?  thanks

Hi there,can we update profile data by using APIs in AEP?if yes, can you please provide related docs?for example, I have a profile and want to update an attribute's value of the profile. "profile": {                "person": {                    "name": {                        "courtesyTitle": "Mr.",                        "firstName": "Vivek",                       }                 }}I assume that it should be done by merge policy but it seems it's not working somehow.

Hi, Can someone please help me understand how opt-outs are performed when using Twilio for AJO? The documentation says that Native keywords are only available for Sinch and Infobip, so how would someone opt-out in the event we use Twilio? Thank you.

Hi, I'm trying to reference an expression fragment in the custom action request payload source. Aim is to pass the fragment through API. Can anyone help me with this? 

Hi, I've created a transactional journey. AJO is listening an event and then send an email. The email is kind of "Thank you" email so no need of add Unsubscribe button. I've created a Transactional channel surface but facing a warning about missing opt-out button in email body I've tested and published in stage the journey and it's working fine, the email goes to normal inbox and not to SPAM. But, why if I'm using a transactional channel surface AJO warn that? I'm afraid of affect my email reputation. Maybe I'm missing some steps please if you can guide me to send transactional emails without Unsubscribe button and face no warning would be great. Thanks.

Hi,   I created a journey and included a custom action (which should call an API and get a response). When i am running my journey my custom action always goes in timeout step and ends the journey. However when i hit the same API via postman i get result immediately.   This is what i see in test mode    Is there a way to debug it? Can i somehow see what call is being made by custom action ?  Maybe the system which i am calling needs to whitelist AJO IP range?   Any inputs will be appreciated.   Thanks, Arpan  

Hi there,Is there any API available to trigger a journey in Ajo or create and trigger journey by APIs. if yes please provide docs or references .

Hi there, We have a batch segment that updates once a day, say 1500 customers and the intention is to send these customers a SMS. One of the requirements is to stagger this list and send say, send SMS to 300 customers every x hours, instead of sending 1500 all at once.  Is this possible to implement in a journey/campaign? Thanks!

We are implementing AJO solution to include the header unsubscribe link , looking for best options to link the unsubscribe interaction data to profile and extract that report for internal reporting

Hi there, Our organization is still using Adobe Analytics and have not moved over to CJA yet. We have set up the AEP mobile SDK and can send push notifications from AJO. We would like to send push notification metrics such as Delivered, Sent, failed etc over to Adobe Analytics to be used. We tried creating a datastream within AEP, defined the event schema with our web/app event schema, and tested with a mapping field with the following rule: "iif (_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus == "sent", 1, 0)" mapping to an event metric in Adobe Analytics. But no luck, can someone advise how can we accomplish this? Thanks.

Hello,I was wondering if it's possible when creating an offer on AJO to assign values from the customer profile to the offer attributes.  

Hi Journey Optimizer Community, We are out with the 6th edition of the Adobe Journey Optimizer Community Lens! Adobe Journey Optimizer Community Lens is your community newsletter that highlights the latest updates from the Adobe Journey Optimizer Community in one place. In this edition, we are sharing highlights from January to February 2024, including, Journey Optimizer product releases, Summit 2024 sessions list, recordings from webinars and live sessions, best practices from Adobe Community Advisors, the most viewed Adobe Journey Optimizer content on Experience League, and a lot more!   Adobe Journey Optimizer Community Lens 🚀🚀LATEST RELEASES🚀🚀 Learn about all the new capabilities, upgrades, improvements, and fixes that were included in the latest release for Adobe Journey Optimizer: Adobe Journey Optimizer Releases: [Release Update] Adobe Journey Optimizer January & February 2024 Release   🗓️️EVENTS AND OPPORTUNITIES&#

Hello, I would like to display an offer only for example, only each Monday and not the other days but in the offer, I have linked a rules.So in my rules, I have only attributes with data such as data of the customer but not data of the day ?How can I proceed to put for example, days of the week : only Monday to show the offer.I can only drag and drop data from the customer, there is a way to add some extra code and put some code like currentDayOfWeek() = 1, where can I put this code ? Because I can only put drag and drop things... 

Hi Team, I have created two audiences one with Event and other with Profile Attribute both have Stream Ingestion selected. Same record with Email is satisfying both the Audience criteria however I am just seeing the record populating in Event Attribute and not in Profile attribute. Following is the screenshot for reference. Audience created with Profile Attribute: Audience Created with Event Attribute:   

Hi, I am trying to export all the audience data attributes such as first name, last name, email id (5 profiles are present in the audience) through a single custom action, so that the response of the custom action comes as a set of 5 profiles with their attribute values. Can anyone please help me with how to go ahead for this to be achieved? Thanks in Advance! 

Hi, I've created 4 Web offers with different priorities: Ad Offer CXW134asd || Ad CXW133asd Target || Ad Offer CXW132asd Campaign || Ad Offer CXW135asd Each offer will show a different image and each offer have a different Decision Rule. For example "Ad CXW133asd Target" offer will contain a rule where profile attribute "is interested in" = "Ad CXW133asd Target" Then I've created a collection called "AD" And finally the Decision.  But the simulation is not working (showing Fallback to a person who fits a Decision Rule). Is it ok how I added the collection to the Decision?I also tried with this Decision but not working (showing Fallback to a person who fits a Decision Rule)Thanks

Please suggest if Send Time Optimization comes as add on service? I'm unable to see in email tracking option. Please suggest how we can enable it.  

Hi I'm creating a landing page for unsubscribe and what it shou;d do:When opening the landing page, the checkbox for the option 'unsubscribe' should be automatically checked so that the user does not have to do this anymore. I'm trying to get this result with a script, but it's not working. Script:<script>window.addEventListener('lpRuntimeReady',function(e){init(e.detail)}function init(lpRuntime){window.getElementByTagName('acr-form-checkbox-4').checked = true;})</script> I'm adding this at the top of my landing page with an html content. Can someone help me and let me know what I'm doing wrong? Thank you!KrLara

Hi Can we use the IF ELSEIF  ELSE condition in AJO fragments if yes this below code is showing some error or there is any other way we can do it let me know it in steps or some small example of the code Thanks "{% let  PlanCode = profile._qwe.email9 %}  {% if (PlanCode = zxc@gmail.com) %} <!DOCTYPE html><html> <head><title>Welcome To GFG</title></head> <body><h2>GeeksforGeeks</h2><p>This is the zxc  <img> tag.</p><img src="https://media.geeksforgeeks.org/wp-content/uploads/20210915115837/gfg3-300x300.png"alt="GFG image" /></body></html>{% elseif (PlanCode = abc@gmail.com) %}<!DOCTYPE html><html> <head><title>Welcome To GFG</title></head> <body><h2>GeeksforGeeks</h2><p>This is abc <img> tag.</p><img src="https://media.geeksforgeeks.org/wp-content/uploads/2

Hi Journey Optimizer Community Members,   The Adobe Digital Experience Credential Program is looking for beta testers for a new Adobe Journey Optimizer Business Practitioner Professional training course. We would love your feedback.    It’s easy to volunteer! Simply log in to our online Credentialing Learning Center with your Adobe ID and click on Start: Log in here to start the course   We’d like you to try and complete the course by March 1, 2024. This course is designed to help you: Craft impactful customer journeys: Discover strategies that deeply resonate with your audience by delivering personalized and timely interactions with your customers to increase engagement, conversions, and loyalty. Develop a seamless omni-channel customer experience: Learn how to integrate tech tools and connect brand channels to design journeys from a single platform for an optimal customer experience. Leverage contextualized data to deliver personalized messages and off

Hi everyone, I have the question of the title, What number of push sent per second? It's possible to get that information? Regards,Diego P.

Hello, I am experiencing some issues while using Adobe Journey Optimizer and would like to ask for assistance. In the profile tab, I can find the user id 'xxx' under the namespace 'personID'. Although the estimates for the audience 'A Team' show 0, I think the user 'xxx' belongs to the audience group 'A Team'(as the user receives emails correctly when the journey is published). However, when I duplicate this journey and run it in testing mode, I am unable to trigger the test journey correctly using the same personID 'xxx'.  Thanks!