Adobe Journey Optimizer

We have offers shown via Target A/B activities, and want to reference the event data in our AJO audience rules. When a user sees an offer in Target, we want them to qualify for an audience in AJO Ultimate. How can that be accomplished? WebSDK is syncing into AEP, so we should have the event data.

Hi everyone, Is there a way to access information from previous nodes from a conditional? I understand that from the Journey Properties you can access to the Parent Node, but if I need to access to the information of previous nodes to the Parent Node, how could I do it from a Journey? Regards,Diego P.

I am preparing architecture for a client and would like to understand key differences between Campaign V8 and AJO. What comes to my mind is: - Campaign offers possibility to write much more advanced SQL queries therefore more advanced audiences?- Campaign can work with external data base without need to download all data into Campaign Storage? - AJO is built on AEP so its much more deeply connected with that so advatages are pretty obvious. Do you know any other key diffrencies? Any articles / blogs?  

Hi,we are exploring how can we use offer decisioning in different channels.After going through documentation Offer decision can be inserted in email channel, in adobe target, can be consumed in mobile app.How about adding offer decision in other campaign types like web, inapp message, push notifications, codebased experiences? ThanksSrinivas

Hi team,I'm looking to migrate approximately 1000 HTML files from SF to AJO. Is this feasible one package import in ajo? If so, could someone please explain how it can be done?   

Hi,I am trying to run demo example of AJIO integration using  web SDK.. but luma site luma.enablementadobe.com is very slow and pages are not loading, even before injecting the code using the debugger. Can someone help? Kishor

Hi,I am trying to develop a utility to sync the offers from one sandbox to the other through Offer APIs. We could retreive the offers from one sandbox in Postman but while trying to set it up in AJO, in the custom action URL, I entered the offer API and it gave the following error. Is there any way we can overcome this blocker and set the utility up in AJO?

When I toggled to see the new channel reports in AJO it kicks me out and says I do not have permission to access the application?  Has anyone else had this issue?   Did you have to change a permissions setting in AJO? I have logged a ticket with Adobe Support, however I am on my third week of not access these reports and second week since opening the ticket.   

HI @mohan_dugganab @satheeskannak Can we change  the interaction type from click to unsubscribe in AJo email templete while we are using code your own apporch _experience.customerJourneyManagement.messageInteraction.interactionType 

Hi, We want to show the loyalty card number in e-mails to our customers. You can have multiple loyalty card numbers, so it is an array.We want to show the loyalty card number that starts with 2616. How can I do that?  {{profile._company.LoyaltyCards.LoyaltyCardNumber}}  If I make an each and then add the field, it will show every loyalty card number, but I only want to show the one that starts with 2616.

Hi Journey Optimizer Community, We are out with the 7th edition of the Adobe Journey Optimizer Community Lens. Adobe Journey Optimizer Community Lens is your community newsletter that highlights the latest updates from the Adobe Journey Optimizer Community in one place. In this edition, we are sharing highlights from March to May 2024, including, Journey Optimizer product releases, new course content for product enthusiasts, recordings from live session and coffee break chats, best practices from Adobe experts and Community Advisors, and a lot more!   Adobe Journey Optimizer Community Lens 🚀🚀LATEST RELEASES Learn about all the new capabilities, upgrades, improvements, and fixes that were included in the latest release for Adobe Journey Optimizer: [Release Update] Adobe Journey Optimizer March 2024 Release [Release Update] Adobe Journey Optimizer April 2024 Release [Release Update] Adobe Journey Optimizer May 2024 Release   ️EVENTS AND OPPORTUNITIES&#128467

in("segmentId2",#{ExperiencePlatform.MapApproachPOC.profile._abc_partner.SegmentRanks.keys()}) #{ExperiencePlatform.MapApproachPOC.profile._abc_partner.SegmentRanks.entry("segmentId2")} == "1" I have tried above, but it's not working, can someone help?, I am trying to check if segmentId2 value is 1.segmentranks1[segmentId1 -> 1,segmentId2 -> 1]2[segmentId1 -> 1,segmentId2 -> 1]3[segmentId1 -> 1,segmentId2 -> 2,segmentId3 -> 1]This is the structure of segment Ranks Map attribute

Dear Community,  Could you please advise if there is available something like full list of all AEP & AJO resources high & low level permissions - so far found this official [1] doc but wondering if there is something similar for other resources. If there is any official Adobe docs or post or article please share as this will be very helpful. [1] https://experienceleague.adobe.com/en/docs/journey-optimizer/using/access-control/privacy/high-low-permissions#journey-capability  Many thanks!!Regards, Tom

Hi @satheeskannak  @mohan_dugganab there us 1 attribute data type boolean/sting if it is true the "Y" else "N" can we do this thing in condtion activity  

I'm new to AJO. Can someone help me understand the difference between "Read Audience" and "Audience Qualification"? A real-life example would be really helpful for me to grasp the concept. Also, could you explain the concepts of "Enter Behavior" and "Exit Behavior"?

Hi community! We are in the proces of implementing transactional campaigns to handle our reciepts for transactions in AJO.I realize that there does not seem to be any way to view logs for incoming calls or anything in AJO, is that just me or is that in fact true? How can we debug campaigns if we have no means of viewing incoming requests?  Any suggestions from the community? Thanks in advance! 

Buen dia estimados. Les comento que estamos realizando una creación de destino a facebook. al momento de enviar la audiencia a este destino y finalizar este proceso nos aparece el siguiente error: saver falled because this destination was modified before your change was made. Please refresh to get lastet version, then try again. Su valioso apoyo con la respuesta a este caso. De antemano gracias. Saludos. 

How to keep track of the customers part of the control group in a particular campaign? Note: 1 custom solution is to create custom attribute to store the value, but what if 100 campaigns has control group, do we need to create 100 custom attribute?Do we have the inbuilt mechanism to track the control group, which should be the basic functionality of the AJO?

Hello, I created a journey with as a start point an audience qualification.I launched it 2 weeks ago so already people in this journey.Audience qualification => Send bankmail => wait 7 days => Send bankmail => wait 7 days => Send bankmail => wait 7 days => Send bankmail => Wait 7 days => Send bankmail. I would like to add a new wave so add a => wait 7 days => sendbankmail. Can I add directly in this first journey ? I mean, people already in this journey will continue the path and will go to my last wave added or I need to do something else ? As I understood once the journey is created and live, if I add something, it won't be applied on people already in the customer journey... BR, Maily

Is there a way to build a simple piece of code that we could leverage within a WAIT condition that will ONLY send people through during Monday to Friday from 9am-5pm?Currently I use a Time Condition where I select the day and hours I want customers to pass through. But after running some tests I don't think a condition node actually HOLDS customers but rather filters them in/out based on if they currently meet that condition. So now we must create additional wait nodes for every other scenario that could occur and furthermore create custom code to hold and pass them through. (eg. setHours(toDateTimeOnly(nowWithDelta(2, "days")),9)) - See screenshot. Perhaps we can simplify everything (and reduce nodes) by create one code that says ONLY send profiles through from Mon-Fri 9-5 and if its any other time, then hold them until it hits a business hour.

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -  Current Setup: How are you currently setting up your abandoned cart campaigns? What tools and strategies are you using? Video Insights: After watching this video, what new ideas or strategies do you plan to implement to improve your abandoned cart campaigns? Success Stories: Have you had any success stories with your abandoned cart campaigns that you'd like to share? What worked well for you? Let's use this discussion thread to share our experiences, learn from each other, and find new ways to optimize our campaigns! Looking forward to hearing from you all!

Is it possible to create an A/B test within the body copy of an email within AJO? For example, if I want 50% of users to one line of copy and the remaining 50% of users a different line of copy, but want to set it up in a single email template is that possible? 

Does Adobe Journey Optimizer support javascript in email template creation

Hello Team,I have created Email offers and want to display results based on Offer Priority. I have created Gender rules for different offers, while testing when I trigger event based on different Genders I get the same results.For Example, In test mode, when I am testing a record with one email id with attribute value for Gender as Male and trigger event I get the correct result but when I change the gender to female and trigger the event with same email id I still see the Gender Male Banner in my Email copy.May I know, what is the trick here and how to fix this.

Hello everyone!I'm facing some challenges in using an offer in several channels/placements including the email placement.The idea is to have three different offers that all have placements in multiple channels. These offers are on different priority and with a capping of 2 per day with decision event as capping event across all placements.I assumed that any two decision events for the same offer, regardless of placement in any channel would cap that offer and subsequently show the next offer in the priority. This has not been the case for the email channel and its placements as it does not recognize any offer capping and is always showing the offer with the highest priority. This means that the same offer being shown twice in the email placement or in the other placements for the offer won't have any effect on the capping logic for the email placement. I have tested both Campaigns and Journeys to send out emails with the offer decision included.Has anyone encountered similar challenges