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February 7, 2025
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Add URL as hyperlink

  • February 7, 2025
  • 1 reply
  • 579 views

Hi, 

 

I have a bit of an urgent ask so any quick responses would be appreciated. 

 

We're trying to add links to SMS and some links we'll need to add as a hyperlink. Is there a way to do this from AJO?

 

Example

Instead of showing the link: https://www.adobe.com/home

We'd like to show: Click Here which would redirect the user to https://www.adobe.com/home

 

Thanks

Best answer by IvanMi1

Because SMS is not HTML, you cannot have a text link alias hide a full URL. 

What you can do is use an SMS subdomain and then take advantage of the built-in Link Shortening service within AJO: 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/sms-subdomains

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/create-sms#sms-content

 

1 reply

IvanMi1Adobe EmployeeAccepted solution
Adobe Employee
February 7, 2025

Because SMS is not HTML, you cannot have a text link alias hide a full URL. 

What you can do is use an SMS subdomain and then take advantage of the built-in Link Shortening service within AJO: 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/sms-subdomains

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/sms/create-sms#sms-content