Adobe Experience Platform

I just started a new project, and I noticed that the data ingestion is failing where all the error messages were related to enum values. For example, I got this error message: The message cannot be validated: [#/web/webInteraction/type: Tab Click is not a valid enum value]. I set this value directly in the Tags' Update Variable editor.Why would I get this enum error? As mentioned, this is only one of multiple enum error messages I'm getting. Anyone have any idea? I've never had any issues like this before. Thanks!

 In the ever-evolving landscape of customer experience management, businesses often face the challenge of performing intricate calculations on event data to extract meaningful insights. One such scenario our customer wants was determining the average booking price of a customer over the last 10 years. While the concept of calculating an average may seem straightforward, our clients present us with a unique and challenging interpretation.Challenges:Unique Average Calculation:Calculating the average involves more than just dividing the sum of prices by the total number of bookings. Instead, it requires dividing the sum of prices by the number of unique years in which bookings were made. For instance, if a customer made 3 bookings in 2021 and 7 in 2022, the average should be calculated by dividing the sum of prices by 2 (the number of unique years).Data Deduplication:The same booking ID can be updated multiple times. For example, a customer might initially book a service for $1000 an

Hi all,I would like to know the list of fields that belongs to this metadata path "_acp_system_metadata", I know that one of them is "_acp_system_metadata.ingestTime", but I want the complete list. Please, could anyone provide me this? Thank you! Cristhian N

Do you have any idea? Tried both private / corporate computer ....Its pretty crucial because I preparing offer for a customer  

I was wondering what the benefits are, if there are any, of creating a product Schema and add a relationship between the SKU from the productListItems and the SKU from the product schema. I would like to create a product schema in order to store all of our products and then, add a relationship between the SKU atribute of the Event schema. This way, I would only have to store few atributes in the purchase/pdp event, like price or discount for example. Everything else, I would have it already stored in my product DS.  At the moment, we are using the product schema to only ingest the Product Cathalog from our BBDD. This way, I can see the benefit of this implementation, but I would like to discuss if there are more and, if possible, hear some other ways of improving this implementation.

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exploring our&nbs

Hello teamWe are working with one of our implementation team for their B2B implementation use case. One of their use cases is to use Account-based attributes from AEP to Target for their web personalization. Is there any way Adobe supports this kind of use case? Please help us to solve it.Thanks Sheejo Rapheal

Hello, our customer is thinking about a server-side data collection with Adobe Edge Network via Edge Network API. Regarding user identification we would like to go with the First Party ID. Regarding the documentation, the usage is currently only supported with Adobe WebSDK. Does anyone have an idea how to use first party IDs with Edge Network API?  Thanks! 

I used to be able to find the page name or page url information when I use adobe experience platform debugger for the website. But recently I can't. Tried removed it and reinstall and still no luck. Is there anyone know how to fix this?

I do not send __view__ decision scope but the form-based activity from Target is returned (the one with target-global-mbox). If I set up page view event like that, does that mean that __view__ decision scope is returned by default? How that works? 

Is that event send by default if the campaign was rendered? Or is it connected with send event complete?In which field / dataset that data would be stored? Do I need to add something additionally? 

Originally airing on 27 February 2025, our experts discussed how AI Assistant can unlock valuable operational insights, boosting productivity and redefining work in Adobe Experience Platform and its platform-based applications. You can view the replay from the episode page and find additional recourse commented on during the live event: Unlocking operational insights with AI Assistant in Adobe Experience Platform Use this thread to ask our experts additional questions related to the Experience League LIVE session. Thanks and we hope to hear from you!

My organization is looking into reporting based on the Tags associated with an audience. I can filter for tag ID's in the /audience API endpoint however my API credential does not appear to have to correct role to access the /tags API endpoint. Does anyone have some knowledge about this one? Thank you,Jacob Van Dine

Hi Everyone, I am facing issue in Event forwarding while using 2 different prod token. Its showing error related to data element where i am returning token based on condition.If i use only 1 token directly in Meta extension its working fine. Can anyone suggest. Thank

Dear community, I have successfully ingested Event Data into AEP with records of two profiles. Then I create an audience to get that two profile into that Audience. However, when the batch was evaluated, it has shown that there are 2 Qualified Profiles and 2 Estimated Profiles. However, the "View Profile" button was grey and cannot be click. Then I proceed to "Refresh Estimate" and now it shows  2 Qualified Profiles and 0 Estimated Profiles and the "View Profile" button is now showing that there are NO profiles for viewing. Therefore, I am unable to verify if the conditions I choose would work for the expected profile to show. Anyone knows how I could see who this two profile will be? Or how can I get the two expected profile to show in "View Profile". Below I have attached images regards to this issue. Please let me know if you need any more information. Best regards, Sching

I have used postman to get Oath tokens, that expired after every 24hr. if we need to use refresh token to get new Oath token, how do we do that ? https: // {{IMS}}/ims/token/v2 ? grant_type=client_credentials&client_id={{API_KEY}}&client_secret={{CLIENT_SECRET}}&scope={{SCOPES}} I have tried including offline_access in the scope variable, but still it doesnt return any refresh token

I working on a project for a bank. We want to upload offers and propensity scores from external system and put them into Schema (Dataset) and then use attributes from particular offer in Journey Optimizer emails and app pushes. What structure of the schema would you recommend to make it useable in accessing that data in AJO?If I make separate object for every recommendations (assume that for every user there would be 3 offers) then I would have 3 separate objects. I am not able to iterate through them in AJO .... How would you do that? 

I have many elements in an array. how to upset data into array elements. So I can see in profile section

Hi,I have a filed in one of the field groups defined as an array of objects, like shows in the image below. The field group was added to a schema, which was enabled for profile.I would like to use the above field in an audience rule, something like below:where da_for_touchpoints contains at least one that has (tp_code=XXX and tp_event=12345).Is that possible? If yes, how would I define the audience criteria? Thanks. 

I would like to render Form Based activity from Target. Conditions would be checked through Target Activity script. I do not want to bother with any Decision Scopes etc ....What code should I put in second action? Or should I apply propositions? 

Hello Team,We have a requirement to import/load externally created audiences into AEP. We are familiar with the "Import Audience" feature provided in the UI and we have done this couple of times. Now, based on the volume of audiences and increased frequency of importing thaudience, we are thinking of options to see if importing/uploading the audiences (in CSV or JSON) from SFTP or Data Landing Zone (DLZ) is feasible or not. I could not find anything in the ExperienceLeague other than importing audience using UI. Anyone of you knwo, if this is at all possible through regular dataflow from SFTP/DLZ ?  Thanks a lot in advance for all the help I get from this forum. Thanks,Bitun

Today, we will discuss one of the most vial parts of setting up your data collection for Adobe App Services: the datastreams. Now, imagine this: your organization has recently started using Adobe Analytics and you want to set up your data collection so that you can start generating reports. You excitedly sign into your Adobe Account, go to your Experience Dashboard, and click on the Data Collection service. However, now you are stuck on the Home Page and don't know what to do next. What should you do first and how do you navigate this service? One tool required to setup is the datastream.  Before we delve into datastreams, we should do a quick high-level overview of how data arrives to the stream in the first place. Your organization is probably leveraging a data layer (often called digitalData) to surface page attributes and a tag manager like Adobe Tags to load the Web SDK library. When an event is triggered (likely a sendEvent() command), the recorded data is sent to the E

Need some help getting several missing context fields to be included in the Web SDK's `sendEvent` payload, or at least to understand why these aren't being collected. Background:I am setting up the tagging rules for a Web SDK implementation for a client's new website that is currently in development.For the moment I'm using Luma as a test environment to inject my embed code via Platform Debugger, since the new website does not have any lower environments set up yet.The problem:None of the fields under `placeContext.geo` that are supposed to be auto-collected are being included in the `sendEvent` payload:`countryCode``stateProvince``_schema.latitude``_schema.longitude` The documentation doesn't mention any limitations or caveats for which of these fields will be auto-collected. The only stated requirement is that the appropriate categories are checked off in the extension configuration, which I've confirmed they are: I'm curious if the `geo` fields only apply to web browsers on mob

I have created a new schema, and a new dataset (Event) corresponding to it , both are profile enabled .Created a new dataflow from the source and it is a backfill enabled.Problem: I have ran a query to check the number of records in the dataset I got a count 'A'(2870051), but in the UI the count of records are 'B'(2,993,633).PS: - there were some 4654 records failed during the first run of the dataflow, backfill enabled.I am not understanding why this difference is.