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ChanuteJo
Level 3
February 27, 2025
Solved

Cannot view estimated profile

  • February 27, 2025
  • 2 replies
  • 700 views

Dear community,

 

I have successfully ingested Event Data into AEP with records of two profiles. Then I create an audience to get that two profile into that Audience. However, when the batch was evaluated, it has shown that there are 2 Qualified Profiles and 2 Estimated Profiles. However, the "View Profile" button was grey and cannot be click. Then I proceed to "Refresh Estimate" and now it shows  2 Qualified Profiles and 0 Estimated Profiles and the "View Profile" button is now showing that there are NO profiles for viewing. Therefore, I am unable to verify if the conditions I choose would work for the expected profile to show. Anyone knows how I could see who this two profile will be? Or how can I get the two expected profile to show in "View Profile".

 

Below I have attached images regards to this issue. 

Please let me know if you need any more information.

 

Best regards, 
Sching

Best answer by DavidRoss91

@chanutejo  Estimation runs off of sample job that is not updated daily. Best bet is what @itsmetechy  mentioned and have to wait for audience evaluation job to run in order to see reflecting counts. You can also use query service to find qualifying identities

2 replies

itsMeTechy
itsMeTechy
Level 4
February 27, 2025

refresh estimate wont behave the same way all the time. you need to wait for segment evaluation job to run to see the qualified profile count.

 

--ssj

    DavidRoss91
    Community Advisor
    DavidRoss91Community AdvisorAccepted solution
    Community Advisor
    February 27, 2025

    @chanutejo  Estimation runs off of sample job that is not updated daily. Best bet is what @itsmetechy  mentioned and have to wait for audience evaluation job to run in order to see reflecting counts. You can also use query service to find qualifying identities

      kautuk_sahni
      Community Manager
      kautuk_sahniCommunity Manager
      Community Manager
      March 7, 2025

      @chanutejo Did you find the suggestions helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!

      Kautuk Sahni
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